Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Forbes

Green Cove Springs,FL

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Allegro
07.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Hostess

Texas Roadhouse
03.2023 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Employee

Chick-fil-A
11.2021 - 02.2023
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.

Education

High School Diploma -

Clay High School
Green Cove Springs, FL
05.2023

Skills

  • Beverage Preparation
  • Safe Food Handling
  • Table Setting
  • Supply Restocking
  • Food Delivery
  • Order Delivery Practices
  • Complaint Handling
  • Server Support
  • Dining Room Management
  • Interactive Communication Skills
  • Customer Service

Certification

  • CNA - Certified Nurse Assistant

Timeline

Server

Allegro
07.2023 - Current

Hostess

Texas Roadhouse
03.2023 - 07.2023

Employee

Chick-fil-A
11.2021 - 02.2023

High School Diploma -

Clay High School

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Kelsey Forbes