Kelsey Gosvener
Iota,LA
Summary
Reliable Admitting Clerk with enduring confidence in public engagement, effortlessly maintaining professional and approachable demeanor. Efficient in managing up to 30 patient registrations daily in fast-paced, customer-focused environment. Thorough calculator of pricing and schedule organization to provide seamlessly accurate registration process.
Overview
14
14
years of professional experience
Work History
Admitting Specialist
Acadian Medical Center
01.2023 - Current
- Verified patient details and insurance coverage and collected co-pays.
- Registered patients for labs, surgeries and radiology.
- Arranged forms and charts for each patient.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Scheduled patients for tests and procedures.
- Admit patients into the hospital and completed all paperwork required.
Assistant Manager
Hibbett Sports
02.2012 - 12.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cosmetologist
Shawnee's Hair Fashion's
09.2009 - 09.2011
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
No Degree - General Studies
Louisiana State University At Eunice
Eunice, LACosmetology - Cosmetology
Louisiana Academy of Beauty
Eunice, LA09.2009
High School Diploma -
Iota High School
Iota, LA05.2008
Skills
- Pharmacy Correspondence
- Payment Processing
- Interdisciplinary Care
- Transfer Procedures
Timeline
Admitting Specialist
Acadian Medical Center
01.2023 - Current
Assistant Manager
Hibbett Sports
02.2012 - 12.2012
Cosmetologist
Shawnee's Hair Fashion's
09.2009 - 09.2011
No Degree - General Studies
Louisiana State University At Eunice
Cosmetology - Cosmetology
Louisiana Academy of Beauty
High School Diploma -
Iota High School
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