Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Henderson

Florence,CO

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Resourceful with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Mae's Espresso Cafe
08.2021 - 09.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Dental EDDA

Comfort Dental
07.2014 - 08.2020
  • Applied fluoride varnish and sealants.
  • Administering nitrous oxide.
  • Xray certified
  • Scheduled and confirmed patient appointments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Verified patient insurance eligibility and benefits.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.

Child Care Assistant

Savannah Smiles
02.2014 - 05.2014
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.

Education

No Degree - Dental Assisting

West Mountain Dental
Pueblo West, CO
05.2014

High School Diploma -

Florence High School
Florence, CO
04.2014

Skills

  • Food Service Background
  • Labor and Food Cost Control
  • Staff Development Talent
  • Hiring, Training, Scheduling
  • Billing and Payment Processing
  • Calm and Pleasant Demeanor

Timeline

Restaurant Manager

Mae's Espresso Cafe
08.2021 - 09.2023

Dental EDDA

Comfort Dental
07.2014 - 08.2020

Child Care Assistant

Savannah Smiles
02.2014 - 05.2014

No Degree - Dental Assisting

West Mountain Dental

High School Diploma -

Florence High School
Kelsey Henderson