Kelsey Johnson
Jacksonville,FL
Summary
Adept at fostering customer relationships and excelling in customer support, my tenure at Walmart has honed my skills in cash transaction processing and collaborative team engagement. Recognized for surpassing sales and service goals, I bring a blend of strong organizational abilities and clear verbal communication to drive success.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
Jacksonville, USA
08.2023 - Current
- Provide excellent customer service by assisting customers with purchases, inquiries, and problem resolution
- Handle cash transactions efficiently, maintaining accuracy and attention to detail
- Restock shelves, organize merchandise, and ensure the store environment is clean and welcoming
- Collaborate with team members to improve store operations and customer satisfaction
- Recognized for consistently meeting and exceeding sales and customer service goals
Planet Smoothie
Jacksonville, USA
09.2021 - 11.2022
- Managed store operations, including opening and closing, supply ordering, and cash drawer reconciliation
- Trained and mentored new employees to ensure high performance and excellent customer service
- Collaborated closely with management to support business goals and operational efficiency
- Provided flexible support by traveling between multiple store locations as needed
Education
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, Florida07.2026
Skills
- Customer Support Excellence
- Cash Transaction Processing
- Clear Verbal Communication
- Collaborative Team Engagement
- Strong Organizational Skills
- Customer Relationship Management
Additional Information
Strong communication skills, Problem solving and critical thinking, Adaptable and flexible
Coursework
- Financial Accounting
- Principles of Finance
- Business Communication
- Marketing Strategies
Timeline
Associate
Walmart
08.2023 - Current
Planet Smoothie
09.2021 - 11.2022
Bachelor of Arts - Psychology
University of North Florida
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