Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Perla Lopez

Austin

Summary

Dynamic Sales Associate recognized for exceptional customer service, time management, and collaborative teamwork. Proven ability to handle high-pressure situations while fostering positive customer relationships and ensuring product availability.

Overview

2
2
Languages
1
1
Certification
4
4
years of professional experience

Work History

Sales Associate

Tractor Supply Company
Cedar Creek, TX
08.2024 - 03.2026
  • Assisted customers in product selection and provided knowledgeable recommendations for livestock and pet care supplies.
  • Maintained store organization by restocking shelves, ensuring product availability and visual appeal.
  • Operated point-of-sale system efficiently, processing customer transactions with accuracy and speed.
  • Collaborated with team members to execute promotional displays, enhancing customer engagement and sales opportunities.
  • Conducted inventory counts regularly, identifying discrepancies to maintain accurate stock levels.
  • Implemented best practices for safety protocols within the store to ensure compliance and minimize risks.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.

Babysitter

Aunt
Bastrop, TX
03.2022 - 06.2022
  • Fostered positive relationships with children and guardians through effective communication.
  • Organized and cleaned the home after activities by picking up toys and straightening up rooms.
  • Monitored toy and child-related recalls and safety warnings to ensure children's safety.

Education

Associate of Arts - Digital Communications And Media

Austin Community College
Austin, TX
06-2030

High School Diploma -

East Austin College Prep
Austin
06-2022

Skills

  • Cash handling
  • Customer support excellence
  • Customer service
  • Analytical thinking
  • Sales techniques
  • Multitasking strength
  • Problem-solving
  • Customer engagement

Accomplishments

  • Completed minimalistic movie poster design Projects at ACC for Design concepts class.
  • Created an album cover and logos for class as well as make process presentation for each.

Certification

  • certified plumbing apprentice license
  • Propane Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Tractor Supply Company
08.2024 - 03.2026

Babysitter

Aunt
03.2022 - 06.2022

Associate of Arts - Digital Communications And Media

Austin Community College

High School Diploma -

East Austin College Prep