Kelsey Kincaid
Trabuco Canyon,CA
Summary
Highly organized and customer-focused server with experience in fast-paced restaurant environments. Skilled in food handling, order processing, and maintaining a clean, welcoming atmosphere for guests. Strong communication and multitasking abilities, ensuring efficient service and customer satisfaction. Proven track record in handling cash transactions, managing online orders, and working collaboratively with teams to deliver seamless dining experiences. Ready to bring a positive attitude and excellent service skills to a new opportunity in the hospitality industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Park Terrace Assisted Living
Rancho Santa Margarita, California
04.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
General Manager
FunBox
Temecula, US
01.2024 - Current
- Opening and closing the park
- Create schedule
- Overseeing operations
- Staffing
- Manage employees
- Creating and inflating growth strategies
- Provide suggestions for business growth
- Set policies
- Ensure employees are motivated and productive by creating a positive work environment
- Strategic planning
- Giving feedback
- Responsible for cleaning and maintaining park
Team Member
Mendocino Farms
Laguna Niguel, US
10.2023 - Current
- Food runner
- Register
- Farm host
- Expo
- Bag food
- Answer phones
- Dishes
- Floor
- Online orders
- Food prep
Education
Cosmetology diploma - Cosmetology
Advance Beauty College
Mission Viejo, CA07.2022
High school diploma -
Ocean View High School
Laguna Niguel, CASkills
- Customer service
- Organizational skills
- Communication skills
- Leadership
- Front Desk
- Meal Preparation
- Food handling
- Serving Experience
- Cleaning Experience
- Host/Hostess
- Cash Handling
- First aid
- Sales
- Hospitality
- Restaurant experience
- Serving
Certification
- Licensed Cosmetologist, 05/01/23, 05/01/25
- Driver's License, 02/01/23, 02/01/28
- Food Handler Certification
- RSA
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Park Terrace Assisted Living
04.2024 - Current
General Manager
FunBox
01.2024 - Current
Team Member
Mendocino Farms
10.2023 - Current
Cosmetology diploma - Cosmetology
Advance Beauty College
High school diploma -
Ocean View High School