Kelsey Krill
Denver,CO
Summary
Dynamic and results-driven professional with extensive experience in customer relations and team management, honed throughout my history in the service/sales industry. Proven ability to craft personalized experiences and resolve issues effectively. Skilled in CRM and communication, I thrive in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
Work History
Pharmaceutical Sales Specialist
HCP Concierge
Denver, Colorado
04.2026 - Current
- Developed and nurtured strong relationships with key accounts to drive sales growth.
- Achieved individual and company goals for call metrics, sample distribution, market share, and sales.
- Educated healthcare professionals on product features and benefits to enhance market understanding.
- Participated in regional meetings to align strategies with organizational objectives.
Team Lead/Nutrition Assistant
UC Health
Loveland, Colorado
04.2025 - 04.2026
- Provided support to clients in achieving their health and wellness goals through proper nutrition.
- Improved compliance with dietary programs by teaching basic nutrition.
- Utilized computer software programs to analyze food intake data from clients and generate reports on their nutritional status.
- Assisted dietitian by reporting on patients progress with diet plans and identified issues.
- Evaluated effectiveness of nutrition programs and interventions regularly, making improvements.
Event Bartender
Bella Beverage Catering
San Diego, California
12.2023 - 12.2024
- Demonstrated expertise in crafting unique, personalized drinks based on customer preferences
- Actively engaged with patrons to understand their needs and provide personalized recommendations
- Led a team of bartenders, assigning tasks, providing training, and ensuring smooth operations during peak hours
Assistant Studio Manager
Orangetheory Fitness
San Diego, California
09.2022 - 11.2023
- Recommended and approved new programs/service offerings to promote wellness, fitness, produce revenues, and minimize costs
- Resolved customer complaints regarding sales and service
- Explained products, services, and pricing as well as answered customer questions
- Adjusted sales scripts to better target the needs and interests of specific individuals
- Lead a studio team to complete daily tasks and reach goals each month
Property Ambassador
Roers Property Management
Fargo, North Dakota
03.2021 - 04.2022
- Managed 6 apartment complexes, 75+ houses, and a multitude of duplex properties on a day to day basis
- Provided a premiere experience through in person/virtual showings of properties
- Handled communications through emails, phone calls, and voicemails in a timely fashion
- Engaged in weekly team meetings to discuss individual and team goals
Food Service Assistant
Veteran Affairs Hospital
Fargo, North Dakota
11.2020 - 03.2021
- Made food according to standard recipes with requested changes for patient satisfaction and delivered prepared meals to all floors of the hospital
- Compiled recipe ingredients and prepared for cooks by washing, cutting, and/or measuring food items
- Adhered to safe work practices, food safety regulations and corporate guidelines
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Office Administrator
Krill Appraisal Services
Minot, North Dakota
05.2016 - 08.2018
- Facilitated office productivity through weekly meetings and coordinating personnel schedules
- Interacted with customers via phone, email or in-person meetings
- Collected, consolidated, and archived property data
Education
Bachelor of Science - Nutrition
North Dakota State University
Fargo, North Dakota03-2025
Skills
- Problem solving
- Team management
- In-person and over the phone sales
- Written & verbal communication
- Multitasking capacity
- CRM proficiency
- Customer relation proficiency
- Marketing and sales experience
- Customer service
- Client rapport
Timeline
Pharmaceutical Sales Specialist
HCP Concierge
04.2026 - Current
Team Lead/Nutrition Assistant
UC Health
04.2025 - 04.2026
Event Bartender
Bella Beverage Catering
12.2023 - 12.2024
Assistant Studio Manager
Orangetheory Fitness
09.2022 - 11.2023
Property Ambassador
Roers Property Management
03.2021 - 04.2022
Food Service Assistant
Veteran Affairs Hospital
11.2020 - 03.2021
Office Administrator
Krill Appraisal Services
05.2016 - 08.2018
Bachelor of Science - Nutrition
North Dakota State University