Kelsey Lamb
Sherwood
Summary
Organized administrative professional experienced in assisting with daily office needs while managing staff and a high-volume workload. Experienced in medical records collection, accounts receivable, and data management. Exceptional communication skills and ability to work well under pressure while managing tight deadlines.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Fitness Machine Technicians
Sherwood
01.2019 - Current
- Streamline office procedures to enhance workflow and improve productivity.
- Perform accounts receivable activities by receiving and processing payments and communicating with customers.
- Prepare and process payroll for employees.
Eligibility Team Manager
Northwest Surrogacy Center
Portland
05.2019 - 01.2025
- Supervised team of eligibility coordinators responsible for the screening of potentials surrogates.
- Reviewed and assessed surrogate eligibility and communicated with clinics regarding approval.
- Facilitated and managed improvement of systems and procedures within the eligibility team.
Holistic Health Coach / Owner
Kelsey Lamb Wellness
Portland
07.2018 - 06.2020
- Worked with clients to create a custom coaching program that encouraged achievement of each client's specific health and wellness goals.
- Facilitated transformation through accountability, support and guidance.
- Provided diet and lifestyle adjustments that allowed clients to reclaim their health and wellbeing.
Administrative Assistant
Northwest Surrogacy Center
Portland
05.2015 - 05.2019
- Collected and reviewed medical records, performed background checks, wrote surrogate profiles, and maintained internal databases.
- Assisted with maintenance of online ads, outreach, and screening of potential surrogates.
- Supported recruitment team with daily tasks such as filing, scanning, and correspondence.
Administrative Assistant
Muscular Dystrophy Association
Portland
11.2014 - 05.2015
- Provided event assistance to team with preparation of materials, securing donations, updating databases and reporting.
- Entered, updated and created data, mail merge, letters, labels, correspondence, spreadsheets, forms and newsletters.
- Provided administrative support by answering phones and performing general office duties.
Staffing Manager
Joonbug.com
New York
09.2012 - 08.2014
- Worked directly with CEO to create and implement a new staffing management platform.
- Oversaw the training, hiring, management and payment of over 1,000 employees.
- Created training and organizational materials to ensure outstanding execution of produced events.
Education
Bachelor of Arts - Cultural Anthropology, Business Administration
University of Oregon
Eugene, OR06.2011
Skills
- Team management
- Data organization
- Excellent communication
- Accounts receivable
- Records request and review
- Graphic design in Canva
Certification
Holistic Health Coach Certification, Institute for Integrative Nutrition, 09/01/17 - 09/01/18
Timeline
Eligibility Team Manager
Northwest Surrogacy Center
05.2019 - 01.2025
Administrative Assistant
Fitness Machine Technicians
01.2019 - Current
Holistic Health Coach / Owner
Kelsey Lamb Wellness
07.2018 - 06.2020
Administrative Assistant
Northwest Surrogacy Center
05.2015 - 05.2019
Administrative Assistant
Muscular Dystrophy Association
11.2014 - 05.2015
Staffing Manager
Joonbug.com
09.2012 - 08.2014
Bachelor of Arts - Cultural Anthropology, Business Administration
University of Oregon