Kelsey McQueen
Biloxi,MS
Summary
Dynamic professional with a proven track record at Walt Disney World Resort, excelling in customer service and problem-solving. Leveraged exceptional people skills and POS system operation to enhance customer satisfaction and streamline transactions. Known for fostering relationships and driving repeat business through strategic engagement and efficient financial management.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in sales associate role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Walt Disney World Resort
06.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Teacher
Caterpillar Development Center
06.2023 - 06.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Associate of Arts - Education
Mississippi Gulf Coast Community College
Biloxi, MS05-2024
High School Diploma -
Biloxi High School
Biloxi,MS05-2022
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- POS system operation
Timeline
Sales Associate
Walt Disney World Resort
06.2024 - 11.2024
Teacher
Caterpillar Development Center
06.2023 - 06.2024
Associate of Arts - Education
Mississippi Gulf Coast Community College
High School Diploma -
Biloxi High School
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