Kelsey Moussa
Clinton Township,MI
Summary
Operations professional with a proven track record of managing complex, multi-stream programs, building systems where none exist, and keeping cross-functional work on track without constant oversight. Skilled in process design and improvement, deadline and priority management, early-warning identification, SOP development, and cross-functional coordination. Comfortable holding many threads simultaneously, catching what is quietly slipping before it becomes a problem, and building the infrastructure that lets teams run smoothly on their own.
Overview
18
18
years of professional experience
Work History
Curriculum Development & Support Lead
Nucamp Coding Bootcamp
02.2024 - Current
- Managed simultaneous deadlines across 21 active programs and 94 workshops by building a personal tracking and prioritization system, ensuring leadership never had to follow up on delivery status.
- Standardized curriculum development workflows across multiple course tracks by designing SOPs and documentation systems from scratch, reducing ambiguity and enabling consistent quality across a growing portfolio.
- Launched 11 programs from concept to production by coordinating handoffs across instructors, subject matter experts, marketing, and leadership, with no missed launch dates.
- Resolved recurring operational and technical issues across platforms, tools, and integrations by troubleshooting independently and implementing fixes without escalating to leadership.
- Maintained a portfolio of 94 workshops spanning writing, code, and assessment content by personally handling both high-level curriculum architecture decisions and granular line-level corrections within the same workflow.
- Gave leadership full visibility into program health by generating weekly and monthly analytics reports tracking throughput, engagement, and performance trends across all active courses.
- Supported thousands of learners annually across 21 active programs by keeping cross-functional pipelines running on time, on standard, and without requiring management oversight to stay on track.
Operations, Logistics, Inventory Control & Accounts Payable
01.2009 - 01.2017
- Built a foundation in operations, process improvement, logistics coordination, stakeholder communication, and analytical problem solving through progressive roles supporting supply chain, inventory control, and financial operations.
Education
Full Stack Web & Mobile Development
Nucamp Full Stack Bootcamp
01-2023
Skills
- Operations & Program Coordination
- Cross-Functional Project Management
- Process Design & Improvement
- Systems Thinking & Early Warning
- SOP Development & Documentation
- Deadline & Priority Management
- Stakeholder Communication
- Analytics & Reporting
- Workflow Automation
- Technical Troubleshooting
- Team Collaboration
- Resourceful Problem Solving
Timeline
Curriculum Development & Support Lead
Nucamp Coding Bootcamp
02.2024 - Current
Operations, Logistics, Inventory Control & Accounts Payable
01.2009 - 01.2017
Full Stack Web & Mobile Development
Nucamp Full Stack Bootcamp