Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Owens

Newport Beach,CA

Summary

Customer service based, extensive experience as Restaurant Hostess at GuacAmigos, thriving in multitasking, proactive learning, and positive environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

GuacAmigos
Newport Beach, CA
05.2023 - 11.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed them of accurate wait times.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Input orders accurately into POS terminal and accepted payments.

Sales Associate

Jack’s Surf Shop
Corona Del Mar, CA
10.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other locations.

Education

Studio Arts

Orange Coast College
Costa Mesa, CA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Restaurant Hostess

GuacAmigos
05.2023 - 11.2024

Sales Associate

Jack’s Surf Shop
10.2022 - 03.2023

Studio Arts

Orange Coast College
Kelsey Owens