Customer service based, extensive experience as Restaurant Hostess at GuacAmigos, thriving in multitasking, proactive learning, and positive environments.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
GuacAmigos
Newport Beach, CA
05.2023 - 11.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed them of accurate wait times.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Input orders accurately into POS terminal and accepted payments.
Sales Associate
Jack’s Surf Shop
Corona Del Mar, CA
10.2022 - 03.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other locations.