Kelsey Pong
Kapolei,HI
Summary
Hardworking student offering part-time work experience and extensive knowledge of core subject matter. To eventually obtain a position as a police officer that utilizes my meticulous and detail-oriented, observational, organizational, and communication skills as well as my college experience.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Coffee Bean & Tea Leaf
Kapolei, Hawaii
03.2021 - Current
- Memorizes ingredients and recipes for wide variety specialty drinks.
- Handles and resolves customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Creates superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Supervises barista workers to maintain and uphold store policies and optimize staffing patterns.
Classroom Cleaner
State Of Hawaii Department Of Education
Pearl City, Hawaii
08.2016 - 05.2017
- Maintained cleanliness of classrooms by wiping and properly sanitizing desks and floors.
- Emptied trash from premises and moved to appropriate receptacles.
Education
Bachelor of Science - Criminal Justice
Chaminade University of Honolulu
Honolulu, HI05.2023
No Degree - Criminal Justice
Hawaii Pacific University
Honolulu, HIHigh School Diploma -
Pearl City High School
Pearl City, HI05.2019
Skills
- Task Delegation
- Cash Handling
- Complaint Resolution
- Critical Thinking
- Customer Service
- Communication
Volunteer Work
Kalaeloa Heritage Park
Kapolei, Hawaii / September 2016
- Preserved the natural beauty of an ancient Hawaiian sight by cleaning and removing overgrown weeds and shrubs.
Kapolei State Public Library
Kapolei, Hawaii / October 2016, March 2017
- Performed clerical duties as specified by the librarian.
Kamananui Valley
Moanalua, Hawaii / April 2017
- Preserved the natural beauty of an ancient Hawaiian sight by cleaning and removing overgrown weeds and shrubs.
Cops on Top
Pearl City, Hawaii / August 2017, September 2018
- Raised money for the Special Olympics.
Ewa Elementary School
Ewa, Hawaii / February 2019-April 2019
- Filing student's assessments and organizing the classroom library.
references
Laureen Kaliloa
Elementary School Teacher - Barbers Point Elementary School
808-256-0852
Kehau Kawai
Elementary School Teacher - Iroquois Point Elementary School
808-294-3374
Timeline
Barista Shift Lead
Coffee Bean & Tea Leaf
03.2021 - Current
Classroom Cleaner
State Of Hawaii Department Of Education
08.2016 - 05.2017
Bachelor of Science - Criminal Justice
Chaminade University of Honolulu
No Degree - Criminal Justice
Hawaii Pacific University
High School Diploma -
Pearl City High School