Kelsey Powers
Austin,TX
Overview
9
9
years of professional experience
Work History
Medical Office Administrator
Barton Creek Pediatrics
Austin, Texas
06.2023 - 03.2026
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Prepared charts prior to patient visits.
- Provided exceptional patient experience through friendly and compassionate communications.
- Coordinated communication between patients, physicians, and staff to enhance service delivery.
- Verified patient insurance coverage, eligibility and benefits.
- Conducted administrative duties such as typing correspondence and filing documents.
- Maintained medical records in accordance with HIPAA regulations.
Supervisor
Scotch & Soda
Austin, TX
09.2022 - 04.2023
- Managed all-round store and team operations.
- Motivated and coached the team with team building exercises to provide an outstanding shopping experience as well as a positive work environment.
- Assisted in trainings and team development.
- Supported my team to achieve sales targets and maximize business opportunities.
- Worked alongside the regional visual merchandiser to create visual merchandising excellence and standards in the store.
- Oversaw inventory control, daily communications, and store safety.
- Worked with brand influencers and personal stylists by pulling items for styling sessions.
Stylist
Scotch & Soda
Austin, TX
12.2021 - 09.2022
- Welcomed clients, worked in different areas of the store - from the entrance to the fitting room, and everything in between.
- Provided a personalized shopping experience using product knowledge to inspire clients with wardrobe solutions that meet their needs.
- Worked with my team to deliver the best customer service experience and meet sales targets.
- Documented sales by creating and updating client profile records.
- Processed cash, credit/debit card payments and gift cards for in-store purchases, send sales, and endless isle orders.
- Assisted with inventory including receiving, transferring, and stocking merchandise.
Sales Associate
PacSun
Austin, TX
12.2016 - 08.2017
- Delivered an engaging, positive, and authentic customer experience to consistently provide exceptional customer service.
- Focused on full-price selling while maintaining awareness of product value and promotions.
- Completed all initiatives and tasks assigned by the leadership team.
- Executed all visual directives and maintained visual standards set by the company.
- Supported high standards of organization, promoted a safe working/shopping environment to maximize customer service, and upheld all company polices.
- Processed purchases and handled all customer situations in compliance to policy and procedures.
Education
Bachelor of Science - Fashion Merchandising and Business Administration
Texas State University
San Marcos, TX05-2022
Skills
- Merchandising strategy
- Inventory management
- Product knowledge
- Brand consistency
- Team leadership
- Problem solving
- Communication strategies
- Collaboration and teamwork
- Time management
- Organizational skills
- Attention to detail
- Microsoft Office proficiency
Timeline
Medical Office Administrator
Barton Creek Pediatrics
06.2023 - 03.2026
Supervisor
Scotch & Soda
09.2022 - 04.2023
Stylist
Scotch & Soda
12.2021 - 09.2022
Sales Associate
PacSun
12.2016 - 08.2017
Bachelor of Science - Fashion Merchandising and Business Administration
Texas State University