Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Redmon

Birmingham

Summary

Compassionate and dependable professional with experience in a retail and dessert cafe setting, offering strong customer service, communication, and multitasking skills. Eager to apply patient care training and hands-on people skills to provide quality care and support as a Patient Care Technician.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Sales Associate

PUMA
Leeds, AL
12.2025 - Current
  • Assisted customers in product selection and ensured high satisfaction levels.
  • Maintained knowledge of current promotions and products to enhance customer experience.
  • Organized merchandise displays to promote new arrivals and best-selling items.
  • Processed transactions efficiently using point-of-sale systems while ensuring accuracy.

Team Member

Cookie Dough Magic
Trussville, AL
06.2024 - 12.2025
  • Prepared and mixed cookie dough recipes following standardized procedures.
  • Maintained cleanliness and organization of workstations to ensure food safety standards were met.
  • Assisted in inventory management, tracking supplies to prevent shortages and waste.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Collaborated with team members to optimize production workflows during peak hours.

Sales Associate

Rue21
Leeds, AL
02.2024 - 06.2025
  • Collaborated with team members to meet sales goals and improve store performance.
  • Trained new associates on customer service standards and operational procedures.
  • Resolved customer inquiries and concerns promptly to maintain brand loyalty.
  • Participated in inventory management tasks, including stock replenishment and counts.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Clay-Chalkville High School
Clay, AL
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Flexible schedule
  • Building rapport
  • Inventory control
  • Friendly and outgoing

Certification

  • CPCT/A - Patient Care Technician/Assistant

Timeline

Sales Associate

PUMA
12.2025 - Current

Team Member

Cookie Dough Magic
06.2024 - 12.2025

Sales Associate

Rue21
02.2024 - 06.2025

High School Diploma -

Clay-Chalkville High School