Kelsey Robertson
Glenpool
Summary
Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Proven ability to manage tables efficiently while delivering exceptional service. Focused on enhancing customer satisfaction and fostering loyalty through effective communication and conflict resolution. Recognized for productivity and teamwork, ensuring seamless dining experiences for diverse clientele.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Speedy Gonzales Mexican grill
Glenpool
01.2025 - 06.2025
- Delivered food orders promptly and courteously to enhance customer satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Maintained high sanitation standards in compliance with health department regulations.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
Host
Speedy Gonzales Mexican grill
Glenpool
05.2024 - 01.2025
- Escorted guests to tables, enhancing seating efficiency for servers.
- Greeted guests upon arrival and presented menus promptly.
- Managed reservations through phone and in-person interactions.
- Provided accurate wait times and monitored the waiting list effectively.
- Supported other departments by bussing tables and delivering food orders as needed.
- Optimized dining room layout to enhance staff workflow.
- Maintained cleanliness of lobby area, ensuring tables and chairs remained tidy.
Education
High School Diploma -
Glenpool High
Glenpool, OK05-2025
Skills
- Customer service
- Food safety
- Problem solving
- Food running
- Table bussing
- Order accuracy
- Cash handling
- Suggestive selling
- Strong work ethic
- Effective communication
- Team collaboration
- Time management
- Calm demeanor
- Positive guest interactions
- Price memorization
Languages
English
Professional
Affiliations
- Debate
- Paintball
- Poetry
- Reading
- Music
- Chess
- Gaming
Accomplishments
- Debate
- Esports
- Poetry
Certification
- Food Handlers
References
References available upon request.
Timeline
Server
Speedy Gonzales Mexican grill
01.2025 - 06.2025
Host
Speedy Gonzales Mexican grill
05.2024 - 01.2025
High School Diploma -
Glenpool High
Similar Profiles
Matthew DoanMatthew Doan
Delivery Associate at Amazon - Speedy Gonzales LLC.Delivery Associate at Amazon - Speedy Gonzales LLC.
Inez HernandezInez Hernandez
Cook Trainer at cafe rio Cafe Rio Mexican Grill grillCook Trainer at cafe rio Cafe Rio Mexican Grill grill
Katherine DiazKatherine Diaz
Front of House Trainer at Chipotle Mexican GrillFront of House Trainer at Chipotle Mexican Grill
Edward WrightEdward Wright
Foodservice Director at Standard Distributing Co.Foodservice Director at Standard Distributing Co.
Dim Lun CingDim Lun Cing
Cashier & Customer Service Assistant at Eastland Asian Food MarketCashier & Customer Service Assistant at Eastland Asian Food Market