Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Sawyer

Frisco,TX

Summary

Driven sales professional with a proven track record at Ply Gem Windows, excelling in territory management and sales strategy development. Skilled in fostering long-term client relationships, exceeding sales targets, and leveraging product knowledge for customer satisfaction. Demonstrates exceptional communication and problem-solving abilities, contributing to significant business growth and client retention.

Overview

15
15
years of professional experience

Work History

Territory Sales Representative

Ply Gem Windows
03.2015 - Current
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
  • Collaborated closely with internal teams to ensure seamless order processing and timely delivery of products.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
  • Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.

Retail Sales Specialist

Hardware Resources
03.2013 - 03.2015
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Increased sales and customer satisfaction through personalized servicing.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.

Regional Account Manager

Hardware Resources
03.2011 - 03.2013
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Generated leads through networking, cold calls and industry connections.
  • Utilized customer relationship management systems to document client interactions.

Showroom Sales Representative

Brunschwig & Fils
09.2009 - 02.2011
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Education

Bachelor of Interior Design -

The University of Oklahoma
Norman
05.2009

Skills

  • Sales strategy development
  • Product Knowledge
  • Territory Management
  • Lead Generation
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Territory Sales Representative

Ply Gem Windows
03.2015 - Current

Retail Sales Specialist

Hardware Resources
03.2013 - 03.2015

Regional Account Manager

Hardware Resources
03.2011 - 03.2013

Showroom Sales Representative

Brunschwig & Fils
09.2009 - 02.2011

Bachelor of Interior Design -

The University of Oklahoma

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Kelsey Sawyer