Summary
Work History
Education
Skills
Timeline
Generic

Kelsey Donham

Ridgeway,VA

Summary

Dynamic professional with a strong background in customer service at Foodlion, recognized for building lasting relationships and ensuring customer satisfaction. Demonstrated exceptional cash register operation skills while maintaining a balanced cash drawer. Known for patience and empathy, effectively addressing customer needs and enhancing their shopping experience.

Work History

Cashier

Foodlion
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Teacher

Victory Baptist Academy
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.

Education

High School Diploma -

Bassett High School
Bassett, VA
05.2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer service excellence
  • Customer relations
  • Written and verbal communication
  • Cash register operation

Timeline

Cashier

Foodlion

Teacher

Victory Baptist Academy

High School Diploma -

Bassett High School
Kelsey Donham