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Dynamic and compassionate professional with a behavioral health and patient advocacy background, notably with the National Youth Advocate Program. Excelled in developing individualized care plans and implementing trauma-informed care, significantly enhancing patient outcomes. Skilled in empathy and critical thinking, adept at fostering positive changes in complex environments. Working with mostly children, I am well-versed in child behavioral health.

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Verified insurance claims and determined fair amount for settlement. Excellent communication skills demonstrated through 3 years of experience interviewing insureds, witnesses and claimants to compile information.
Trustworthy and dependable.
Diligent mental health counselor with solid foundation in counseling practices and client relationships. Successfully supported individuals through various challenges, demonstrating empathy and effective communication. Proven ability to apply therapeutic techniques and maintain confidentiality while building trust and rapport.

My name is Jacoya Upshaw and I am a foster care Treatment Coordinator. I have been working in foster care with children and families for six years now. I have experience working with children, families, children with disabilities, and older adults. My current job specializes in Mental Health services for foster care youth who have a mental health diagnosis. I am skilled in strong communication, a team worker, effective time management, the ability to work in a diverse environment, empathy, organization, active listening, critical thinking, independent work, and patience. I graduated in 2018 from the University of Cincinnati with a Bachelor's degree in social work. My passion for helping people is significant and it defines who I am. My uniqueness as an individual will be a great asset to your company. I am a hard worker, dedicated, and very dependable. In addition, I have just applied to graduate school for my Master's in Social Work. My goal is to expand my knowledge and experience in working with people in the community.

Dedicated and experienced advocate with nineteen years of personal and professional involvement in Tennessee's Department of Disability and Aging Community. As a mother of an adult son with Intellectual Disabilities (ID), I bring extensive knowledge and hands-on expertise in behavioral and mental health, crisis prevention, and resource navigation. Well-versed in collaborating with key organizations and systems, including TN START, SOCAT, Employment and Community First CHOICES (ECF), Katie Beckett, TN Voices, Mental Health Alliance, CLS agencies, ARC TN, the Tennessee Department of Children's Services (DCS), the Juvenile Justice system, and navigating Individualized Special Education Plans (IEP) in Tennessee.
Certified in Family Centered Treatment (FCT), an evidence-based, trauma-informed model of home-based family therapy, through Health Connect America. Completed the comprehensive "Wheels of Change" training program, encompassing over 95 hours of online and field-based competency training. Engaged in ongoing professional development through various FCT-focused courses, including Ethics in FCT for Recertification, Use of Self for Recertification, and Resiliency-Focused Treatment for Complex Trauma. Additionally, completed multiple Relias training modules covering topics such as Understanding Trauma-Informed Care, Preventing and De-escalating Crisis Situations, and Supporting Integrated Care through Case and Care Management.
Passionate about empowering differently-abled individuals and their families. I am committed to supporting this community through advocacy, resource guidance, and compassion. It is both an honor and a privilege to walk this journey alongside others, fostering inclusion, compassion, and resilience. A personable and compassionate individual with a strong understanding of client needs and well-being. Knowledge in therapeutic trauma-based techniques and crisis intervention, combined with skills in communication and problem-solving. Dedicated to positively impacting clients' lives through effective person centered support and guidance.

Kelsey Vadenais

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Treatment Coordinator

Level 2 Teacher

Direct Care Professional

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Master of Science - Clinical Mental Health Counseling

Bachelor of Arts - Psychology

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Treatment Coordinator

Level 2 Teacher

Direct Care Professional

Master of Science - Clinical Mental Health Counseling

Bachelor of Arts - Psychology

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