Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Weideman

Orlando,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an Entertainment Coordinator position. Ready to challenge myself and help the team achieve company goals.

Overview

9
9
years of professional experience

Work History

Attractions Coordinator

The Walt Disney Company
12.2018 - Current
  • Provided exceptional customer service by addressing guest concerns and resolving issues promptly.
  • Maximized responsibilities and direction of the cast by providing feedback on areas of improvement in a professional manner.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Worked with multiple computer systems and partners to maintain a proper flow of guests as well as keeping up with the Cast Members schedules and breaks.

Seasonal Entertainment

Universal Orlando Resort
07.2016 - 11.2021
  • Enhanced audience engagement as a ground performer and stilt walker for seasonal events such as: Halloween Horror Nights, and Universal's Mardi Gras.
  • Adapted quickly to changes working as a ground/stilt swing, demonstrating flexibility and talent on new roles daily.
  • Mastered diverse roles across various genres, showcasing versatility and adaptability as a performer.
  • Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.

Attractions Trainer/Hostess

The Walt Disney Company
02.2016 - 12.2018
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Delivered friendly, prompt customer service to visitors of Walt Disney World attractions.
  • Assisted in the training of all Attractions Cast Members, sharing knowledge and best practices for excellent guest relations and safety protocols.

Education

No Degree - Business Administration

University of Central Florida
Orlando, FL

Associate of Arts - General Studies

Valencia College
Orlando, FL
04.2020

High School Diploma -

West Orange High School
Winter Garden, FL
03-2015

Skills

  • Decision-Making
  • Interpersonal Communication
  • Guest Experience
  • Leadership
  • Customer Service
  • Show Quality

Timeline

Attractions Coordinator

The Walt Disney Company
12.2018 - Current

Seasonal Entertainment

Universal Orlando Resort
07.2016 - 11.2021

Attractions Trainer/Hostess

The Walt Disney Company
02.2016 - 12.2018

No Degree - Business Administration

University of Central Florida

Associate of Arts - General Studies

Valencia College

High School Diploma -

West Orange High School
Kelsey Weideman