Summary
Overview
Work History
Education
Skills
Timeline
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Kelsi Ewing

Robinson,TX

Summary

Dynamic and results-oriented professional with a proven track record in customer service and team leadership. Excelled at H&M by enhancing customer loyalty and streamlining training processes. Achieved over $10,000 in sales at Cutco through effective relationship building and problem-solving. Skilled in communication and organization, consistently exceeding employer expectations.

Overview

3
3
years of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
09.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Volunteered for extra shifts to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Representative

Cutco Cutlery
06.2023 - 08.2023
  • Expanded customer base through cold calling, networking, and relationship building.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Achieved over $10,000 in sales over the summer.
  • Promoted to assistant manager and learned team building.

Lifeguard

Robinson Lions Pool
06.2021 - 08.2023
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Responded to emergency situations in a timely, efficient manner.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Education

Dodge City Community College
Dodge City, KS
09.2022 - 5 2023

High School Diploma -

Robinson High School
Robinson, TX
05.2022

Skills

    Customer Service

    Teamwork and Collaboration

    Relationship Building

    Problem-solving skills

    Reliable and punctual

    Organization

    Attention to Detail

    Strong Communication and Interpersonal Skills

    Goal-Driven

    Team Leadership

Timeline

Sales Associate

H&M Hennes & Mauritz
09.2023 - Current

Sales Representative

Cutco Cutlery
06.2023 - 08.2023

Dodge City Community College
09.2022 - 5 2023

Lifeguard

Robinson Lions Pool
06.2021 - 08.2023

High School Diploma -

Robinson High School
Kelsi Ewing