Kelsi Jones
Kokomo,IN
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well practiced in all aspects of pharmacy operation. Honored to have had previous leadership roles working with the community. Confident in fast-paced, high-volume settings.
Overview
10
10
years of professional experience
Work History
Licensed Pharmacy Technician
The Kroger Co.
Peru, IN
11.2025 - Current
- Returned to the Licensed Pharmacy Technician role in November. Needed very little prior training for the position, using previous experience along with present hands-on experience, guidance from peers, and dozens of online lessons to serve patients effectively.
- Tested for each promotion and successfully reached the Level I, Level II, and Level III pharmacy technician positions, passing each initial test required with an eighty percent or higher, during previous employment. Now currently licensed by the state of Indiana and capable of doing a variety of tasks as needed for the pharmacist on duty.
- Responsibilities for a pharmacy technician include receiving prescriptions through fax or electronically, doing the necessary data entry for prescriptions, applying the correct insurance or discount card for each prescription, addressing any issues with the written prescription with the physician or the insurance, physically filling the prescription by counting out the proper quantity for the proper dosage, working cooperatively with a pharmacist to repetitively approve a prescription to ensure there are no mistakes, labeling and organizing prescriptions for efficiency, making and receiving phone calls from physicians and insurance companies, openly communicating with patients to ensure what's best for the customer's convenience while prioritizing their health, working in an assembly line efficiently with other coworkers, creating patient profiles, promoting and readying vaccines for patients, keeping supplies stocked, ordering supplies, receiving supplies, doing inventory, ensuring medication is in the best condition and not expired before selling it to the patient, ensuring the quantity and security of controlled substances, helping the pharmacist both write and fill compounded prescriptions, working both face to face and through the drive-through with patients to fill and deliver prescriptions, answering questions and providing information for patients, processing clinical information, processing post-fill audits, and ensuring a clean environment for filling prescriptions and patient's health and safety.
Visual Interpreter
The Aira Co.
10.2024 - 07.2025
- Started in October with no prior experience. Went through an intensive training, learning the necessary skills through hands-on experience, guidance from peers, dozens of online lessons, and rigorous management-led testing.
- Worked part-time for roughly six months before being promoted to full-time thanks to no negative and consistent good and great feedback from customers, as well as other impressive performance statistics.
- Responsibilities for a Visual Interpreter include being adept with technology, using a technically advanced dashboard with frequent updates, working hands on with Office 360, Adobe, Windows, Mac, video and audio editing, etc., communicating effectively with my manager and coworkers through an integrative messaging application, preparing and sending professional emails, and working hands on with our customers (Explorers). The job demands the ability to adapt and work effectively while remaining kind and approachable with every Explorer for their unique needs. Some tasks include reading material, identifying medication, describing seminars, electronically navigating any website or program, proofreading, assembling, working with Amazon warehouse workers, planning public transit, navigating busy sidewalks and streets, attending conventions virtually, assisting with pet care, learning new instruments, and so much more. The profession requires being ready for anything and the ability to be productive in any and all new tasks assigned by our customers.
- Took initiative during a period of time with Aira while they were at their busiest, reporting for shifts on time and with a positive attitude while handling the workflow. Communicated effectively and adapted quickly to company-wide changes in policy and management.
- Remote
Licensed Level III Pharmacy Technician
The Kroger Co.
Kokomo, IN
06.2022 - 05.2024
- Started in June with no prior experience. Went through an intensive training, learning the necessary skills through hands-on experience, guidance from peers, dozens of online lessons, and two in-person seminars.
- Tested for each promotion and successfully reached a Level I, Level II, and Level III pharmacy technician promotion, passing each initial test required with an eighty percent or higher. Now currently licensed by the state of Indiana as a Level III pharmacy technician, capable of doing a variety of tasks as needed for the pharmacist on duty.
- Responsibilities for a Level III pharmacy technician include receiving prescriptions through fax or electronically, doing the necessary data entry for prescriptions, applying the correct insurance or discount card for each prescription, addressing any issues with the written prescription with the physician or the insurance, physically filling the prescription by counting out the proper quantity for the proper dosage, working cooperatively with a pharmacist to repetitively approve a prescription to ensure there are no mistakes, labeling and organizing prescriptions for efficiency, making and receiving phone calls from physicians and insurance companies, openly communicating with patients to ensure what's best for the customer's convenience while prioritizing their health, working in an assembly line efficiently with other coworkers, creating patient profiles, promoting and readying vaccines for patients, keeping supplies stocked, ordering supplies, receiving supplies, doing inventory, ensuring medication is in the best condition and not expired before selling it to the patient, ensuring the quantity and security of controlled substances, helping the pharmacist both write and fill compounded prescriptions, working both face to face and through the drive-through with patients to fill and deliver prescriptions, answering questions and providing information for patients, processing clinical information, processing post-fill audits, and ensuring a clean environment for filling prescriptions and patient's health and safety.
- Took initiative during a period of time where the pharmacy was extremely understaffed, covering shifts and acting as the only active technician during a shift multiple times. Worked with several different pharmacists during this time and was able to adapt to work effectively with each one while there was no lead pharmacist present.
- Was considered for a promotion to Lead Pharmacy Technician multiple times but was unable to take the position due to scheduling conflicts.
Sales Supervisor
Spencer Gifts LLC
Kokomo, IN
11.2019 - 11.2021
- First started off as a Spirit Halloween employee as an assistant manager; hired by Spencer's as a sales associate.
- Promoted to sales supervisor in January 2021.
- Duties specifically as a sales supervisor are to open and close the store in a timely manner, handle money, submit deposits, accept shipments, read and respond to emails, team leadership, and many others.
- Several comments received from customers and coworkers about willingness to learn, help, and be patient.
- Took initiative with the promotion, efficiently taking charge and adapting to the change in responsibilities.
Assistant Manager
Spirit Halloween
Kokomo, IN
09.2019 - 11.2021
- Return to Spirit Halloween as an assistant manager.
- Responsibilities include building floor plans, placing merchandise, lifting heavy equipment and constructing the perimeter of the store itself, dismantling the perimeter of the store, customer service, handling and counting money, submitting deposits, accepting shipments, filing paperwork, reading and responding to emails, team leadership, and many others.
- Well known for working with customers, especially raising donations for the local hospital through the Spirit of Children program. Responsible for typically having the most collected donations; in 2021, almost $2,000 alone.
Staff
Bridges Outreach
Kokomo, IN
08.2016 - 05.2019
- With Bridges Outreach for 10 years.
- Managed to build plenty of relationships with directors, coworkers and students alike.
- Started as a student, but thanks to commitment and dedication, started volunteering as a freshman in high school. Volunteer for 3 years before being hired on as staff and have since worked for 3 years.
- Named Student of the Year and was given a scholarship, the Taf Award.
- Responsibilities as a staff member with Bridges Outreach included supervising over the students, organizing both group activities and supplies, tutoring and counseling the students, helping prepare for the day's activities and cleaning up afterwards, communicating with students, parents, and other staff members, and always being available if and when a director needed help.
- Work days consisted of feeding the students, helping with homework, and creating a fun and safe place for after school activities.
Education
Active Pharmacy Technician License -
Indiana Professional Licensing Agency
Kokomo, IN06-2022
A Year of Study - New Media Art & Technology and Earth Science & Sustainability
Indiana University Kokomo
Kokomo, IN05-2018
High School Diploma -
Kokomo High School
Kokomo, IN06-2017
Skills
- Medication dispensing and billing
- HIPAA compliance
- Data entry and inventory management
- Pharmaceutical calculations
- Technical troubleshooting
- Customer service and sales
- Effective communication
- Team collaboration
- Willingness to learn
- Flexibility and patience
- Compassionate interaction
- Retail management
- Retail display setup
- Problem solving
- Technology proficiency
- Sustainability practices
Volunteer Experience
Student Mentor
- Bridges Outreach - Kokomo, IN
- 8+ years
Community Organizer
- Local - Kokomo, IN; Bunker Hill, IN; Peru, IN
- 6+ Years (Ongoing)
- Daily tasks include coordinating and scheduling regular sessions for a diverse group, developing a cohesive narrative with puzzles and challenges meant to encourage a positive and inclusive environment for problem-solving and relationship building.
Timeline
Licensed Pharmacy Technician
The Kroger Co.
11.2025 - Current
Visual Interpreter
The Aira Co.
10.2024 - 07.2025
Licensed Level III Pharmacy Technician
The Kroger Co.
06.2022 - 05.2024
Sales Supervisor
Spencer Gifts LLC
11.2019 - 11.2021
Assistant Manager
Spirit Halloween
09.2019 - 11.2021
Staff
Bridges Outreach
08.2016 - 05.2019
Active Pharmacy Technician License -
Indiana Professional Licensing Agency
A Year of Study - New Media Art & Technology and Earth Science & Sustainability
Indiana University Kokomo
High School Diploma -
Kokomo High School