Kelsie Horne
Las Vegas ,NEVADA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Makers and Finders
Las Vegas , NEVADA
04.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barista
Dutch Bros
Las Vegas, Nevada
09.2020 - 03.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Server
Blackbeardiners
Washington, Utah
07.2018 - 08.2020
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
High School Diploma -
Campo Verde High School
Gilbert, AZ05.2018
Skills
- Allergy awareness
- Service prioritization
- Upselling techniques
- Cash handling
- Memory retention
- Positive and professional
- Menu item recommendation
Timeline
Server
Makers and Finders
04.2023 - Current
Barista
Dutch Bros
09.2020 - 03.2023
Server
Blackbeardiners
07.2018 - 08.2020
High School Diploma -
Campo Verde High School