Kelsie Larson
Oregon City,OR
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Scheduler
Providence Health & Services
Oregon City, OR
05.2024 - Current
- Displayed excellent organizational skills while managing multiple schedules simultaneously.
- Prevented double bookings and set aside appropriate time in between appointments.
- Routed calls and correspondence to appropriate medical staff.
- Performed data entry tasks related to patient demographics and billing information.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Managed waiting lists for appointments, ensuring urgent cases were prioritized.
- Served as a liaison between physicians, staff, and other healthcare providers.
- Answered office phones and emails.
- Utilized electronic medical records (EMR) systems for accurate and up-to-date scheduling information.
Certified Nursing Assistant
Kaiser Permanente
Clackamas, Oregon
10.2023 - 05.2024
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided emotional support to patients and families during difficult times.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Cleaned and sanitized patient rooms according to established protocols.
- Answered call lights promptly and responded to patient needs accordingly.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Insurance Verification Specialist
Proactive physical therapy
Oregon City, Oregon
09.2022 - 10.2023
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Handled billing related activities focused on medical specialties.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Prepared and submitted detailed reports on insurance verification activities and outcomes.
- Collaborated with internal staff members such as Billing Specialists, Medical Coders to resolve any discrepancies in patients' insurance information.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
Patient Scheduler
Providence Health & Services
Oregon City, Oregon
03.2020 - 09.2022
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Maintained positive working relationship with fellow staff and management.
- Facilitated training sessions for new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided assistance with completing paperwork for new patients prior to their appointment.
- Explained treatment procedures and physicians' instructions.
- Filed appointment documents and organized clerical supplies.
- Developed and maintained scheduling templates and guidelines to improve efficiency.
- Acted as a liaison between upper management and staff, facilitating open communication.
Resident Care Coordinator
Homewood heights assisted living
Milwaukie, Oregon
08.2019 - 03.2020
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Facilitated staff meetings to discuss resident's progress and any concerns that may arise.
- Recruited, hired and trained new medical and facility staff.
- Performed assessments on new admissions and provided orientation to new residents regarding facility rules and regulations.
- Supervised staff during their shifts ensuring tasks are completed correctly.
- Maintained awareness of government regulations, health insurance changes and financing options.
Education
High School Diploma -
Oregon City High School
Oregon City, OR06-2011
Some College (No Degree) - Nursing
Clackamas Community College
Oregon City, ORSkills
- Epic charting
- Training development
- Electronic medical records
- Data entry accuracy
- Appointment management
- Team collaboration
- Problem solving
- Effective multitasking
- CPR/AED
Affiliations
I enjoy to read on my downtime. I currently help coach my kids in their sports as well. I am hoping to learn to crochet from my mother in law here soon and be able to make blanket. I am also starting a phone program to learn spanish. I would love to be Bilingual!
Accomplishments
- Implementing scheduling procedures of certain new medications.
- I was apart of a team award for the Daisy award at providence.
Certification
- Current CNA 2 license through the state of Oregon
- Current CPR first aid
References
References available upon request.
Timeline
Patient Scheduler
Providence Health & Services
05.2024 - Current
Certified Nursing Assistant
Kaiser Permanente
10.2023 - 05.2024
Insurance Verification Specialist
Proactive physical therapy
09.2022 - 10.2023
Patient Scheduler
Providence Health & Services
03.2020 - 09.2022
Resident Care Coordinator
Homewood heights assisted living
08.2019 - 03.2020
High School Diploma -
Oregon City High School
Some College (No Degree) - Nursing
Clackamas Community College
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