Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kelsie Moon

Hixson,TN

Summary

Motivated Shift Lead enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Lead

Dirty Dough
Chattanooga, TN
03.2023 - 04.2024
  • Conducting interviews
  • Training new employees
  • Taking inventory
  • Greeting and serving guests
  • Creating schedules
  • Managed store operations during absence of Store Manager or Assistant Manager
  • Responded to customer inquiries and complaints in a professional manner

Certified Nursing Assistant

Morning Pointe Senior Living
Hixson, Tennessee
10.2021 - 03.2023
  • Assisted with admission procedures such as gathering personal data from the patient's chart
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
  • Served meals to patients in their rooms and assisted with feeding when needed
  • Observed patients for any changes in their physical or mental condition
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures

Education

Associate of Arts - Psychology

Chattanooga State Community College
Chattanooga, TN
05-2025

High School Diploma -

Grace Academy
Chattanooga, TN
05-2014

Skills

  • Operations Monitoring
  • Performance Improvement
  • Staff Motivation
  • Scheduling expertise
  • Guest service
  • Sales proficiency
  • Work Delegation
  • Conflict Resolution
  • Employee Scheduling
  • Inventory Counts
  • Strong verbal and written communication

Affiliations

  • Volunteers at Senior Living facility
  • Enjoys gardening and experiencing the outdoors

References

References available upon request.

Timeline

Shift Lead

Dirty Dough
03.2023 - 04.2024

Certified Nursing Assistant

Morning Pointe Senior Living
10.2021 - 03.2023

Associate of Arts - Psychology

Chattanooga State Community College

High School Diploma -

Grace Academy

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Kelsie Moon