Kelsie Ten Eyck
Liverpool,NY
Summary
As a highly motivated restaurant manager with five years of experience, I am eager to embrace new challenges. I possess a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively without supervision and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Dunkin' Donuts
Liverpool, NY
04.2012 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Established policies for cash handling procedures to maximize security measures.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Education
High School Diploma -
Liverpool High School
Liverpool, NY06-2011
Skills
- Restaurant operations management
- Food Service Background
- Team Management
- Adaptable
Certification
- ServeSafe Certification
- Shift management Development program
Accomplishments
- Overall Guest Satisfaction
- RSVP all star
Affiliations
- Food Bank of central New York
- 2nd place in Joy in Childhood Foundation
References
References available upon request.
Timeline
Restaurant Manager
Dunkin' Donuts
04.2012 - Current
High School Diploma -
Liverpool High School
Similar Profiles
Peter CayePeter Caye
Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Nadia MckissackNadia Mckissack
Dunkin, Crew Member at Donuts, Dunkin' DonutsDunkin, Crew Member at Donuts, Dunkin' Donuts
Thomas Elijah BowersThomas Elijah Bowers
Cashier at Dunkin DonutsCashier at Dunkin Donuts
Matthew CarusoMatthew Caruso
Pump Technician at SGS GalsonPump Technician at SGS Galson