Kelsi Smith
Archdale,NC
Summary
Dedicated medical assistant with a broad range of health care skills across age groups and specialties. Excellent patient interaction and critical thinking abilities. Demonstrate effective communication and collaboration within teams to deliver safe patient-centered care. Consistently empathic, actively listens and quickly establishes the rapport to deliver patient care.
Overview
7
7
years of professional experience
Work History
Certified Clinical Medical Assistant
Novant Health, Inc
05.2022 - 03.2024
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
Team Lead for Covid Mobile Operations
Cone Health
01.2020 - 03.2022
- Material Management: Orders and maintains all materials used and needed to ensure a successful Mobile event for patients and staff from start to finish,
- Managed daily operations for Testing and Vaccination Clinics.
- Trained in Epic and in registering patients.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Project Manager
Carson's Contract
01.2017 - 01.2020
- Monitored projects, start to finish to ensure a satisfactory result was achieved
- Coordinated and maintained communication with clients, staff, contractors, and stakeholders
- Analyzed and strategized business goals, deadlines, schedules, budgets, resources, and staff.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Certified Clinical Medical Assistant (NHA) -
Stepping Stone Medical
11.2021
CPR Certified-Up To Date -
Stepping Stone Medical/Novant Health
01.2021
Bachelor of Science in Criminal Justice -
The University of North Carolina at Pembroke
12.2014
Bachelor of Science in Sociology -
The University of North Carolina at Pembroke
12.2014
Skills
- Efficient in Microsoft Word, Excel, Office, and PowerPoint
- Medical Equipment Operation
- Strong work ethic, goal orientated, and time management
- Excellent communication skills with a focus on patient needs
- Able to adapt and change in fast paced environments while under pressure
- Highly effective in administrative skills, interpersonal skills, organization, and problem-solving
- Having a positive attitude while being a dependable team player
- Specimens collection and processing
- Vital signs monitoring
Timeline
Certified Clinical Medical Assistant
Novant Health, Inc
05.2022 - 03.2024
Team Lead for Covid Mobile Operations
Cone Health
01.2020 - 03.2022
Project Manager
Carson's Contract
01.2017 - 01.2020
Certified Clinical Medical Assistant (NHA) -
Stepping Stone Medical
CPR Certified-Up To Date -
Stepping Stone Medical/Novant Health
Bachelor of Science in Criminal Justice -
The University of North Carolina at Pembroke
Bachelor of Science in Sociology -
The University of North Carolina at Pembroke
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