Kelley Bautista
In-N-Out Burger
Santa Ana,CA
1
Language
4
years of professional experience
Detail-oriented professional with strong front desk operations and problem-solving skills. Bilingual and committed to ensuring exceptional guest experiences while maintaining operational efficiency.
Work History
Night Auditor
1 Year 6 Months- Conducted nightly audits of financial transactions, verifying accuracy and compliance with hotel policies.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Associate
2 Years 7 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new associates, fostering teamwork and enhancing operational efficiency.
- Monitored inventory levels, ensuring timely restocking of supplies to meet customer demand.
- Operated kitchen equipment efficiently, maintaining high standards of food quality and safety.
Assistant Manager
2 Years 9 Months- Led team in daily operations, ensuring high-quality customer service and satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma
Associate of Science - Administration of Justice
Skills
Front desk management
Multitasking and organization
Problem-solving
Strong work ethic
Customer communication
Languages
Spanish
Native or Bilingual
Timeline
Night Auditor
Doubletree By Hilton
02.2025 - CurrentRead More
Associate
In-N-Out Burger
01.2024 - CurrentRead More
Assistant Manager
Sonics Drive In
03.2022 - 12.2024Read More
Godinez Fundamental
High School Diploma
Read More
Irvine Valley College
Associate of Science from Administration of Justice
Read More