Kelton Harwick
Vista,CA
Summary
Reliable, dependable, hardworking individual willing to learn new skills and willing to go above and beyond to provide exceptional customer service. Possess friendly and sociable personality to ensure that customers feel appreciated.
Overview
4
4
years of professional experience
Work History
Server
The Havens Country Club
Vista California
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Busser
The Havens Country Club
Vista, California
08.2022 - 12.2024
- Deliver food orders to tables in a timely manner according to company standards
- Ensure that each table was properly set before seating guests
- Perform daily side work such as polishing silverware, folding napkins and restocking condiments
- Communicate with kitchen staff regarding any special requests from customers
- Take initiative to help others whenever necessary
- Maintain a friendly attitude towards customers at all times
- Provide assistance to other bussers or waitstaff when needed
Landscape Maintenance
Self Employed
Vista
02.2021 - 07.2022
- Managed multiple properties
- Maintained vegetation through activities such as mulching, fertilizing, watering, mowing and pruning
- Self managing, always maintained to customer expectations
Education
High School Diploma -
Mission Vista High School
Vista, CA06.2023
Skills
- Strong Work Ethic
- Responsible
- Professional
- Outgoing
- Dependable
- Resourceful
- Team Collaboration
Awards
- Academic Achievement Awards - High School
- 4.0 Student Certificate
- 4.0 Graduation Award - College
- Phi Theta Kappa Honor Society
Timeline
Server
The Havens Country Club
12.2024 - Current
Busser
The Havens Country Club
08.2022 - 12.2024
Landscape Maintenance
Self Employed
02.2021 - 07.2022
High School Diploma -
Mission Vista High School