Kelton Pitts
Moundridge
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
31
31
years of professional experience
Work History
Store Manager
Prairieland Partners John Deere
Moundridge
08.2014 - Current
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
- Assessed operational efficiency of the store's departments.
- Identified opportunities for cost savings through waste reduction initiatives.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Commercial Sprayer Sales
Prairieland Partners
McPherson
08.2006 - 03.2014
- Developed and implemented strategies to meet sales quotas.
- Assisted customers in selecting appropriate products or services for their needs.
- Generated new business opportunities through cold calling campaigns.
- Advised customers on the latest product features and benefits.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed key customer relationships to increase sales.
Parts Department Manager
Pankratz Implement
Hutchinson
09.1994 - 08.2006
Education
Associate of Science - Agriculture
Hutchinson Community College
Hutchinson, KS05-1990
Skills
- Sales professional
- Team building and leadership
- Goals and performance
Timeline
Store Manager
Prairieland Partners John Deere
08.2014 - Current
Commercial Sprayer Sales
Prairieland Partners
08.2006 - 03.2014
Parts Department Manager
Pankratz Implement
09.1994 - 08.2006
Associate of Science - Agriculture
Hutchinson Community College
Similar Profiles
Cathy WardCathy Ward
Parts Advisor at Prairieland Partners jOHN dEEREParts Advisor at Prairieland Partners jOHN dEERE
Chase DepewChase Depew
Regional Product Support Representative at Prairieland John DeereRegional Product Support Representative at Prairieland John Deere
Dustin RockersDustin Rockers
Ag Equipment Sales at Prairieland PartnersAg Equipment Sales at Prairieland Partners
Ginger L. SmithGinger L. Smith
Owner at Graphic Elegance Photography & DesignOwner at Graphic Elegance Photography & Design
Michael GawandaMichael Gawanda
Quality Assurance Lead at Westlake ChemicalQuality Assurance Lead at Westlake Chemical