Summary
Overview
Work History
Education
Skills
Accomplishments
Training And Qualifications
Academic Preparation
References
Languages
Timeline
Generic

KELVI FERMIN

Boston,MA

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Finance, sales and retail.

Overview

10
10
years of professional experience

Work History

Store Manager

PLS Financial Services
04.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Controlling labor hours, cash, store audits, and shrinkage

Director of Operations

GRANJA AVICOLA VISTA HERMOSA
01.2018 - 03.2022
  • Served as director of business operations in an egg-producing poultry farm that oversees 100,000 hens with a net revenue of 1.5 millions dollar anally
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Implemented escalation procedures to effectively handle time-sensitive issues.
  • Recruited, hired, mentored and trained employee on business procedures, policies, duties and customer care methods.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

CEO

LOTUS BAR AND LOUNGE
01.2015 - 01.2019


  • Implement strategies for improved work performance and the company's brand identity and financial health
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.

Finance Manager

FERMIN LIRIANO & ASSC.
01.2014 - 01.2018
  • Plan and lead the growth of the financial loan company
  • By managing the budgets and creating profitability portfolios for the company by planning the strategic risks assessment and investment evaluation for the established company.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.

Education

Bachelor of Science - Telecommunications

PONTIFICIA UNIVERSIDAD CATOLICA MADRE Y MAESTRA
DOMINICAN REPUBLIC

Skills

  • Loss Prevention
  • Personnel Development
  • Talent Recruitment
  • Employee Training
  • Revenue Generation
  • Retail Inventory Management
  • Payroll Management
  • Leadership Training
  • Risk Mitigation
  • Strategic Planning and Execution
  • Process Improvements

Accomplishments

  • Win store of the year in Massachusetts in 2022 for the first time ever. increasing net revenue from $800,000 in 2021 to $1.3 million in 2023

Training And Qualifications

  • JAVA Software developer from ITLA Institution
  • CCNA Certification, From CISCO
  • Assistant technician in accounting, from CENTU
  • Computer Technician Support from ITLA Institution
  • Advance level of Microsoft Office programs

Academic Preparation

PONTIFICIA UNIVERSIDAD CATÓLICA MADRE Y MAESTRA, DOMINICAN REPUBLIC, Telecom Engineering, 2009-01-01, 2020-12-31

References

At the request of the interested party.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Store Manager

PLS Financial Services
04.2022 - Current

Director of Operations

GRANJA AVICOLA VISTA HERMOSA
01.2018 - 03.2022

CEO

LOTUS BAR AND LOUNGE
01.2015 - 01.2019

Finance Manager

FERMIN LIRIANO & ASSC.
01.2014 - 01.2018

Bachelor of Science - Telecommunications

PONTIFICIA UNIVERSIDAD CATOLICA MADRE Y MAESTRA

Similar Profiles

CREATE PROFILE
KELVI FERMIN