Kelvin Morales Morales
Elizabeth,NJ
Summary
Dynamic and customer-focused professional with a proven track record at Extra Supermarket, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through personalized assistance and efficient transaction processing. Committed to maintaining a clean and organized environment while demonstrating strong work ethic and integrity.
Overview
5
5
years of professional experience
Work History
Cashier
Extra Supermarket
09.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash and credit transactions accurately, ensuring compliance with company policies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Shoe Coordinator
Rainbow Shops
07.2020 - 02.2025
- Coordinated shoe inventory management to optimize stock levels and enhance product availability.
- Assisted in implementing visual merchandising strategies to elevate store presentation and customer engagement.
- Processed customer transactions efficiently, ensuring accurate cash handling and adhering to company policies.
- Adapted quickly to new footwear trends, providing informed recommendations to customers for enhanced satisfaction.
- Improved customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
Crew Member
Chipotle Grill
07.2023 - 07.2024
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Assisted in food preparation and assembly, adhering to safety and quality standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
Education
High School Diploma -
Youth Challenger Academy
Puerto RicoSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Customer service excellence
- Cash register operation
- Payment processing
- Product restocking
- Refunds and exchanges
- Merchandise restocking
Languages
Spanish
Elementary
English
Elementary
Timeline
Cashier
Extra Supermarket
09.2024 - 07.2025
Crew Member
Chipotle Grill
07.2023 - 07.2024
Shoe Coordinator
Rainbow Shops
07.2020 - 02.2025
High School Diploma -
Youth Challenger Academy