Kelvin Ochoa
Mesquite,TX
Summary
I'm a 20 year old(soon to be 21 this december)focused on finding his career path. I'm well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering a year of progressive experience in my field. A Parts Sales Associate with expertise in sales, service and compliance. A Flexible team player with strong problem solving and interpersonal abilities such as hardworking,communication skills, and customer service. I'm a passionate job seeker with strong organizational skills ,ready to help a team achieve company goals. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with the outcome being successful and held to standard.
Overview
3
3
years of professional experience
Work History
Parts Counter Person
Clay Cooley Hyundai
02.2023 - 10.2024
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Assisted customers with diagnosing problems for part equipment and purchasing necessary replacements.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Server
Cracker Barrell
04.2022 - 02.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
Restaurant Busser
Saltgrass Steakhouse
09.2021 - 04.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX01-2022
Skills
- Invoice Processing
- Goal Setting
- Vendor Relations
- Improving customer satisfaction
- Returns processing
- Stock control
- Customer Service
- Verbal and written communication
- Organizational Skills
Timeline
Parts Counter Person
Clay Cooley Hyundai
02.2023 - 10.2024
Server
Cracker Barrell
04.2022 - 02.2023
Restaurant Busser
Saltgrass Steakhouse
09.2021 - 04.2022
High School Diploma -
North Mesquite High School
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