Kemauri Simons
Detroit,MI
Summary
Sales professional with a clean record of driving revenue growth and enhancing customer satisfaction through negotiation skills and providing effective solutions to customers' problems. Known for strong team collaboration, adaptability, and delivering consistent results, I'm a reliable sales associate with outstanding relationship-building strengths, ready to expand my work ethic and try to overcome new obstacles.
Overview
9
9
years of professional experience
Work History
Sr. Optical Specialist - Lead
Visionworks
Allen Park, MI
11.2021 - 05.2025
- Developed strong relationships with vendors, negotiating favorable pricing terms for optical products, without sacrificing quality.
- Managed inventory levels effectively, ordering necessary supplies when needed to avoid stock shortages or excesses.
- Assisted in training new staff members on optical equipment usage, product knowledge, and customer service best practices.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Sales Associate Specialist
Hennes & Mauritz
12.2018 - 09.2021
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Sales Associate
Macys Department Store
Troy, MI
12.2018 - 03.2019
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Conducted inventories on a regular basis to track stock levels.
Fast Food Team Member
Popeyes® Louisana Kitchen
Southfield, MI
06.2016 - 08.2017
- Performed shift-change tasks each day to keep the store neat and running smoothly.
- Utilized proper portion control methods for all served items.
- Ensured seamless operations during peak hours by effectively multitasking across various roles, such as cashier, food assembler, or grill operator, when needed.
- Reduced customer wait times by quickly operating the customer window and sales register.
Education
High School Diploma -
Hazel Park High School
Hazel Park, MI05-2019
Business Administration
Oakland Community College
Bloomfield Hills, MISkills
- Insurance verification
- Customer service
- Patient record management
- Attention to detail
- Multitasking
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Sr. Optical Specialist - Lead
Visionworks
11.2021 - 05.2025
Sales Associate Specialist
Hennes & Mauritz
12.2018 - 09.2021
Sales Associate
Macys Department Store
12.2018 - 03.2019
Fast Food Team Member
Popeyes® Louisana Kitchen
06.2016 - 08.2017
High School Diploma -
Hazel Park High School
Business Administration
Oakland Community College
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