Kembely Lopez
Brooklyn,NY
Summary
Dynamic professional with experience as a Front Desk Assistant at Patient Service Center, excelling in problem resolution and record maintenance. Bilingual in Spanish and Portuguese, I effectively manage customer interactions and maintain organized environments, ensuring exceptional service and support. Proven ability to foster positive relationships and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant/Receptionist
Patient Service Center
Ridgewood, New York
03.2023 - Current
- Provide quality customer service by responding to donor needs and expectations in a professional and efficient manner.
- Maintain all permanent files and records in an organized and efficient manner
- Perform Donor vein checks and coding.
- Assisted with scheduling appointments for customers according to their needs.
- Maintained cleanliness and order of the front desk area, ensuring that all materials were organized properly.
- Provided administrative support such as photocopying, faxing, scanning documents.
- Used computer and database systems to verify information, process purchases and make notes.
Youth Group Leader
NYJTL
Brooklyn , ny
11.2022 - 03.2023
- Assisted in the supervision and care of children, ensuring their safety and well-being at all times
- Implemented age-appropriate activities to promote physical, social, and cognitive development
- Provided guidance and support during mealtime, encouraging healthy eating habits
- Maintained cleanliness and organization of play areas, toys, and equipment
- Communicated effectively with parents/guardians regarding their child's progress, behavior, or concerns
- Encouraged positive behavior through praise, rewards systems, redirection techniques, etc
- Collaborated with colleagues to develop creative lesson plans that aligned with curriculum objectives
- Supported children's emotional well-being by providing comfort, reassurance, and a listening ear
Assistant Preschool Teacher
Nyc Doe
Brooklyn, New York
08.2021 - 11.2022
- Responsible for assisting with homework
- Bathroom & water breaks
- Help with lesson plan
- Recess & extra curricular activities
- Assisted in developing age-appropriate activities to stimulate physical, emotional and intellectual growth in preschoolers.
- Performed daily tasks such as cleaning up after meals and snacks, setting up classrooms for activities.
- Observed student behavior closely to assess development levels and identify any potential issues or concerns.
Hostess
Blend on the Water
Queens, New York
03.2021 - 08.2021
- Welcomed guest with warm, optimistic approach
- Made reservations through the phone
- Walked guest to their assigned seats
- Marked empty tables clean
- Marked dirty tables to be inspected
Education
Associate of Applied Science -
Cuny New York City College of Technology
Brooklyn 09-2024
High School Diploma -
Lower Manhattan Arts Academy
Manhattan, NY08-2022
Skills
- Problem resolution
- Time management
- Classroom management
- Record maintenance
- Fluent in Spanish and portugues
- Maintaining cleanliness
- Data entry
- Front desk oversight
Languages
Spanish
Native/ Bilingual
Portuguese
Full Professional
Timeline
Front Desk Assistant/Receptionist
Patient Service Center
03.2023 - Current
Youth Group Leader
NYJTL
11.2022 - 03.2023
Assistant Preschool Teacher
Nyc Doe
08.2021 - 11.2022
Hostess
Blend on the Water
03.2021 - 08.2021
Associate of Applied Science -
Cuny New York City College of Technology
High School Diploma -
Lower Manhattan Arts Academy
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