Kemi Osholaja
Yonkers,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Operations Manager
Agelessskye Companion Service
03.2021 - 05.2024
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained and guided team members to maintain high productivity and performance metrics.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
Health Center Manager
Planned Parenthood Hudson Peconic
02.2019 - 01.2021
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Health Care Assistant Lead
Planned Parenthood Hudson Peconic
07.2010 - 02.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
Education
Associate of Science - Medical Assisting
Florida Technical College
Orlando, FL06.2009
High School Diploma -
Gorton High School
Yonkers, NY06.2000
Skills
- Phlebotomy
- Infection control procedures
- Reliable team player
- Specimens collection and processing
- Sterilization techniques
- Medical supply inventory
- Team management and supervision
- Clinical and administrative support
Timeline
Operations Manager
Agelessskye Companion Service
03.2021 - 05.2024
Health Center Manager
Planned Parenthood Hudson Peconic
02.2019 - 01.2021
Health Care Assistant Lead
Planned Parenthood Hudson Peconic
07.2010 - 02.2019
Associate of Science - Medical Assisting
Florida Technical College
High School Diploma -
Gorton High School
Similar Profiles
Delia LopezDelia Lopez
Companion at VALLEY COMPANION CARE SERVICECompanion at VALLEY COMPANION CARE SERVICE
Rayona JerkinsRayona Jerkins
Caregiver at Premier Companion Care ServiceCaregiver at Premier Companion Care Service
Taylor ZancaTaylor Zanca
Payroll and Invoice Clerk at Companion Sitter ServicePayroll and Invoice Clerk at Companion Sitter Service