Summary
Overview
Work History
Education
Skills
References
Timeline
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MARCUS MORGAN

Hattiesburg,MS

Summary

Hardworking and engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hibbet Sports
Vicksburg, MS
07.2023 - 05.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Attended weekly team meetings to review performance goals and objectives.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Back of House Team Member

Chick-fil-A
Vicksburg, MS
06.2022 - 07.2023
  • Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
  • Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Ensured compliance with health and safety regulations within the kitchen environment.
  • Monitored stock levels and communicated when ordering was required.
  • Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
  • Served customers at counters in an attentive and courteous manner.
  • Adhered strictly to hygiene protocols when handling food items or preparing meals.
  • Inspected kitchen equipment regularly for functionality and cleanliness.
  • Followed correct cash handling procedures while processing payments from guests.
  • Performed additional duties as requested by management team members.
  • Provided support during special events or functions held on site.

Education

High School Diploma -

RIVER CITY EARLY COLLEGE
Vicksburg, MS
05-2024

Associate of Arts - Liberal Arts And General Studies

HINDS COMMUNITY COLLEGE
Vicksburg, MS
05-2024

THE UNIVERSITY OF SOUTHERN MISSISSIPPI
Hattiesburg, MS

Skills

  • Problem-solving skills
  • Cash Register Operation
  • Payment Processing
  • Positive and professional
  • Excellent communication skills
  • Reading comprehension skills
  • Guest Relations
  • Money Handling
  • Reliable and punctual
  • Exceptional customer service
  • Policy and Procedure Adherence
  • Teamwork and Collaboration
  • Energetic self-starter
  • Multi-tasking strength
  • Written and oral communication skills
  • Store Opening and Closing

References

References available upon request.

Timeline

Sales Associate

Hibbet Sports
07.2023 - 05.2024

Back of House Team Member

Chick-fil-A
06.2022 - 07.2023

High School Diploma -

RIVER CITY EARLY COLLEGE

Associate of Arts - Liberal Arts And General Studies

HINDS COMMUNITY COLLEGE

THE UNIVERSITY OF SOUTHERN MISSISSIPPI

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MARCUS MORGAN