Dependable professional with over 15 years of experience in customer service and sales. Known for reliability and teamwork, consistently improving inventory management and executing effective promotional strategies that elevate customer engagement.
Overview
11
11
years of professional experience
Work History
Sales Associate
Moraga Wine & Spirits
Moraga, CA
11.2019 - 07.2025
Enhanced customer engagement through personalized service and product knowledge.
Managed inventory levels and coordinated restocking of products to maintain availability.
Conducted product demonstrations to educate customers on wine and spirit selections.
Collaborated with team members to develop promotional strategies that increased sales visibility.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Bartender
Vic Stewart's Steakhouse
Walnut Creek, CA
02.2017 - 09.2019
Crafted signature cocktails and tailored drink selections to enhance guest experiences.
Managed inventory levels, ensuring timely restocking of bar supplies and minimizing waste.
Trained new bartenders on proper techniques, customer service standards, and cocktail recipes.
Collaborated with kitchen staff to create complementary drink pairings for menu items.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Oversaw closing procedures, including cash handling and reconciliation of daily sales reports.
Bartender Shift Manager
Magoo's Bar And Grill
Pleasant Hill, CA
01.2015 - 02.2017
Managed cash handling procedures, ensuring accuracy in transactions and reporting.
Resolved customer complaints efficiently, maintaining high satisfaction levels.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Set up bar for operation, obtained cash bank, and stocked service bar.