Ken Whiting
Fun Town RV
Bedford,TX
27
years of professional experience
Work History
Sales Associate
5 Years 2 Months- Greeted customers and identified RV needs through consultative sales conversations.
- Presented product features, floor plans, and financing options to support purchase decisions.
- Maintained accurate customer records and follow-up notes in CRM systems.
- Coordinated vehicle walk-throughs, demonstrations, and delivery preparation with dealership staff.
- Responded to inquiries by phone, email, and in-person with prompt, professional communication.
- Processed sales paperwork and verified order details for accurate transaction completion.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Auto,Rv, and Motorcycle Delivery Driver
4 Years 8 Months- Inspected vehicle condition before trips and reported maintenance issues promptly.
- Loaded and secured cargo to prevent damage during transit.
- Optimized routes to improve on-time deliveries and reduce unnecessary travel.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Sales Manager
16 Years 7 Months- Directed sales team performance, reinforcing dealership processes and customer engagement standards.
- Managed CRM follow-up workflows to maintain consistent lead response and opportunity tracking.
- Coached sales consultants on product knowledge, desking, and closing techniques.
- Collaborated with finance staff to streamline deal structure and paperwork accuracy.
- Evaluated trade-ins and market conditions to support competitive vehicle pricing decisions.
- Monitored inventory mix and sales trends to align stocking with customer demand.
- Resolved customer concerns during sales transactions to protect satisfaction and retention.
- Reviewed performance reports and implemented process improvements across sales operations.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Flexible schedule
Stocking and receiving
Store opening and closing
Timeline
Sales Associate
Fun Town RV
03.2020 - 05.2025Read More
Auto,Rv, and Motorcycle Delivery Driver
Self
08.2015 - 04.2020Read More
Sales Manager
Auto Nation Ford
11.1998 - 06.2015Read More
Paschal High School
High School Diploma
Read More