Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kendal Frey

Harbor City,CA

Summary

  • Adept to fast pace environment: College Basketball starter 4.5 years and Five Guys Crew Member for 1.5 years, Shift lead for 6 months
  • 75 wpm
  • Being a student athlete requires public relations, interpersonal relations, and professionalism.
  • POS system almost 2 years
  • 5+ years Customer service skills including being a student athlete.
  • Cum laude, Bachelors Degree

Overview

7
7
years of professional experience

Work History

Shift Lead

Five Guys
Torrance, California
03.2025 - Current
  • Assisted in the training of new employees.
  • Assigning team members stations according to their performance
  • Taking accurate orders
  • Collaborating with kitchen staff

Crew Member

Five Guys
Torrance, CA
12.2023 - 03.2025
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Provided guidance and support to team members on operational issues.
  • Ensured neatness and cleanliness

College Basketball Player

University Of Texas Permian Basin
Odessa, TX
08.2021 - 12.2022

Customer Service

  • Properly represented my team through responsible behavior on and off the court.

Engaging with fans

  • Showed professionalism in media interviews and with fans

Athletic Department Intern

University Of Texas Permian Basin
Odessa, Texas
02.2021 - 12.2022
  • Monitored student athlete compliance with NCAA regulations dietary supplement.
  • Monitored progression with excel sheets
  • Over 300 hrs in training NCAA student athletes

Basketball Player

University of Arkansas at Monticello
Monticello, Arkansas
08.2020 - 08.2021

Customer Service

  • Properly represented my team through responsible behavior on and off the court.

Engaging with fans

  • Showed professionalism in media interviews and with fans

Basketball Player

Citrus College
Glendora, California
08.2018 - 06.2020

Education

Bachelor of Science - Exercise Science

University of Texas Permian Basin
Odessa, TX
12-2022

Exercise Science

Citrus College
Glendora, CA
06-2020

Food Protection Manager Certification -

Servsafe

Skills

  • Customer Service
  • Food protection manager certification (ServeSafe)
  • Fast pace environments (4 year college basketball and fast food)
  • POS and Cash Handling
  • Upselling
  • Communication skills (five guys, college basketball)
  • Taking accurate orders

Accomplishments

  • Started 3 years of my college basketball year, while on full ride scholarship
  • Top 4 basketball team in the state of California, 2019
  • NABC academic 2 years in a row

Timeline

Shift Lead

Five Guys
03.2025 - Current

Crew Member

Five Guys
12.2023 - 03.2025

College Basketball Player

University Of Texas Permian Basin
08.2021 - 12.2022

Athletic Department Intern

University Of Texas Permian Basin
02.2021 - 12.2022

Basketball Player

University of Arkansas at Monticello
08.2020 - 08.2021

Basketball Player

Citrus College
08.2018 - 06.2020

Bachelor of Science - Exercise Science

University of Texas Permian Basin

Exercise Science

Citrus College

Food Protection Manager Certification -

Servsafe
Kendal Frey