Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendal Lyke

Summary

Hands-on team member experienced creating customer-oriented fun environments to promote activities. Passionate about guest service and hospitality. Maximized potential through operation and outstanding customer service.

Overview

3
3
years of professional experience

Work History

Team Member

Urban Air Adventure Park
06.2020 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Monitored over arcade games and children
  • Learned all required tasks quickly to maximize performance.
  • Helping aid in service at front desk
  • Contributed to team success by completing jobs quickly and accurately.
  • Having great customer service and upholding company image.

Crew Member

Quick Quack Car Wash
08.2022 - 01.2023
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Cash Handling
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Educated customers on self-service car wash operation for safe, appropriate use.

Recreation Attendant

Westin Kierland Resort & Spa
01.2023 - Current
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Create fun atmosphere for guests
  • Give advice and intel to further teams progress
  • Great Guest Service
  • Having professionalism
  • Provide Guests with best attitude and information about hotel and activities

Education

Associate of Arts - Business Administration

Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ
05.2024

High School Diploma -

Deer Valley High School
Glendale, AZ
05.2022

Skills

  • Communications Strategies
  • Ensuring Guest Safety
  • Front Desk Operations
  • Customer Satisfaction
  • Event Promotion
  • Handling Procedures
  • Guest Relations
  • Team Support and Collaboration
  • Professionalism

Timeline

Recreation Attendant

Westin Kierland Resort & Spa
01.2023 - Current

Crew Member

Quick Quack Car Wash
08.2022 - 01.2023

Team Member

Urban Air Adventure Park
06.2020 - 06.2022

Associate of Arts - Business Administration

Maricopa Community Colleges - Chandler-Gilbert Community College

High School Diploma -

Deer Valley High School
Kendal Lyke