Hands-on team member experienced creating customer-oriented fun environments to promote activities. Passionate about guest service and hospitality. Maximized potential through operation and outstanding customer service.
Overview
3
3
years of professional experience
Work History
Team Member
Urban Air Adventure Park
06.2020 - 06.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Monitored over arcade games and children
Learned all required tasks quickly to maximize performance.
Helping aid in service at front desk
Contributed to team success by completing jobs quickly and accurately.
Having great customer service and upholding company image.
Crew Member
Quick Quack Car Wash
08.2022 - 01.2023
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Cash Handling
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Educated customers on self-service car wash operation for safe, appropriate use.
Recreation Attendant
Westin Kierland Resort & Spa
01.2023 - Current
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Create fun atmosphere for guests
Give advice and intel to further teams progress
Great Guest Service
Having professionalism
Provide Guests with best attitude and information about hotel and activities
Education
Associate of Arts - Business Administration
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ
05.2024
High School Diploma -
Deer Valley High School
Glendale, AZ
05.2022
Skills
Communications Strategies
Ensuring Guest Safety
Front Desk Operations
Customer Satisfaction
Event Promotion
Handling Procedures
Guest Relations
Team Support and Collaboration
Professionalism
Timeline
Recreation Attendant
Westin Kierland Resort & Spa
01.2023 - Current
Crew Member
Quick Quack Car Wash
08.2022 - 01.2023
Team Member
Urban Air Adventure Park
06.2020 - 06.2022
Associate of Arts - Business Administration
Maricopa Community Colleges - Chandler-Gilbert Community College