Kendal Willie
O'Fallon,MO
Summary
Detail-oriented individual known for exceptional memory retention and guest engagement. Experienced in managing efficient operations and providing high-quality service, ready to contribute to a dynamic team and enhance customer experiences.
Overview
6
6
years of professional experience
Work History
Server
Tin Roof
2025.03 - Current
- Provided exceptional customer service in high-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Bay Host
TopGolf
2025.05 - 2025.08
- Greeted guests, explained gameplay procedures, and assisted with inserting players to ensure a smooth start.
- Provided clear instructions on rules, served drinks, and delivered attentive service throughout gameplay.
- Regularly monitored guests, cleared bays when time expired, and prepared bays for the next group.
- Maintained cleanliness and organization of the game area and completed all assigned closing duties at the end of each shift.
Server
Brett Hull Junction House
2022.03 - 2025.06
- Completed all assigned opening and closing duties for each shift.
- Delivered attentive guest service by greeting tables promptly and providing detailed menu knowledge.
- Ensured timely and accurate food delivery while maintaining a clean and organized dining area through pre-bussing.
- Managed split checks and processed payments accurately and efficiently.
Intern
Kay Bee Electric
2024.06 - 2024.08
- Converted marked-up lighting floor plans from paper to accurate digital formats and re-plotted finalized drawings.
- Created detailed digital component sketches from hand-drawn concepts, ensuring precision and design consistency.
- Learned and tested new company software, identifying bugs and workflow inefficiencies.
- Provided feedback that helped streamline the ordering process, reduce material waste, and improve overall cost efficiency.
Server
Nina's Breakfast and Brunch
2021.04 - 2022.02
- Opened the restaurant and ensured all coffee, bakery, and specialty items were fully stocked and ready for service.
- Provided attentive customer service by seating guests, answering questions, and efficiently managing orders.
- Handled online and to-go orders, ensuring accuracy and timely preparation.
- Maintained cleanliness and organization by bussing tables and performing general upkeep.
- Completed all closing duties at the end of each shift to prepare the restaurant for the next service period.
Daycare Assistant
Great Beginnings Daycare
2020.09 - 2021.02
- Maintained clean and organized classrooms by sweeping, mopping, and vacuuming during student recess.
- Assisted with end-of-day dismissal by gathering children and their belongings for parent pick-up.
- Supervised students during late pick-up, ensuring a safe, supportive, and structured environment until all children were dismissed.
Education
Business Administration And Management
University of Arkansas
Fayetteville, Arkansas, AR2027-12
High School Diploma -
St. Dominic High School
O'Fallon, MO2022-05
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
Timeline
Bay Host
TopGolf
2025.05 - 2025.08
Server
Tin Roof
2025.03 - Current
Intern
Kay Bee Electric
2024.06 - 2024.08
Server
Brett Hull Junction House
2022.03 - 2025.06
Server
Nina's Breakfast and Brunch
2021.04 - 2022.02
Daycare Assistant
Great Beginnings Daycare
2020.09 - 2021.02
Business Administration And Management
University of Arkansas
High School Diploma -
St. Dominic High School