Kendall Bowman
High Point,NC
Summary
Possesses versatile skills in care management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
Work History
Lead Care Manager
Vynca
05.2023 - Current
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Case Manager
Novant Health, Forsyth Medical Center
07.2017 - 05.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Care Manager
Surry County Health and Nutrition Center
03.2013 - 06.2017
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Maintained detailed records in compliance with agency standards and regulations.
- Communicated with healthcare providers to facilitate continuity of care.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
Education
Bachelor of Social Work -
Appalachian State University
Boone, NC12.2012
Associate of Arts -
Surry Community College
Dobson, NC12.2010
Skills
Care Coordination
Technology proficiency
Community Outreach
Clinical Documentation
Discharge Planning
Service Coordination
Problem-Solving
Excellent Communication
Team Collaboration
Timeline
Lead Care Manager
Vynca
05.2023 - Current
Case Manager
Novant Health, Forsyth Medical Center
07.2017 - 05.2023
Care Manager
Surry County Health and Nutrition Center
03.2013 - 06.2017
Bachelor of Social Work -
Appalachian State University
Associate of Arts -
Surry Community College
Similar Profiles
AMBRE CARTER-EARLAMBRE CARTER-EARL
Lead Case Manager at Vynca CareLead Case Manager at Vynca Care
Veronica LunaVeronica Luna
CMA at Vynca CareCMA at Vynca Care
Ashley DavisAshley Davis
Remote Palliative Care Coordinator at Resolutioncare/VyncaRemote Palliative Care Coordinator at Resolutioncare/Vynca