Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Curtis

Salisbury,NC

Summary

Proven leader at Dollar General, adept in customer service and cash handling accuracy, enhanced client satisfaction through effective complaint resolution and meticulous transaction management. Skilled in training and mentoring, significantly improving team efficiency. Achieved a notable increase in customer loyalty by ensuring a well-organized and welcoming store environment.

Overview

1
1
year of professional experience

Work History

Key Holder

Dollar General
12.2022 - 08.2023
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Education

High School Diploma -

Jesse C Carson High School
China Grove, NC
12.2021

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring

Timeline

Key Holder

Dollar General
12.2022 - 08.2023

High School Diploma -

Jesse C Carson High School

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Kendall Curtis