Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Jones

Montgomery,TX

Summary

Experienced and motivated professional with a proven track record in retail sales and management. Offering over five years of expertise in sales and marketing skills, coupled with a strong ability to problem-solve and lead a team. Dedicated to delivering high-quality results while adapting to dynamic challenges. Known for increasing company revenue and exceeding client expectations. Looking to leverage my skills and accomplishments to drive my future career in a new industry.

Overview

4
4
years of professional experience

Work History

Sales Associate

James Avery Artisan Jewelry
10.2021 - Current
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Inspected parts and components for defects in soldering process.
  • Assisted in training new hires on soldering procedures.

Store Manager

Dollar Tree
12.2019 - 11.2020
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Reviewed payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Recruited and retained top talent, with focus on completing timely performance evaluations by providing positive feedback
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Coached 15 employees in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Merchandise Assistant Store Manager

Dollar Tree
09.2019 - 12.2019
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Analyzed market and delivery systems to assess present and future materials availability.

Operations Assistant Store Manager

Dollar Tree
07.2019 - 09.2019
  • Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
  • Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Established positive and effective communication among unit staff and leadership, reducing miscommunications, and missed deadlines.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Education

High School Diploma -

Montgomery High School
Montgomery, TX
06.2019

Skills

  • Inventory Monitoring and Management
  • Documentation and Recordkeeping
  • Customer Service
  • Sales and Marketing
  • Conflict Resolution
  • Retail Loss Prevention
  • Money Handling
  • Shipment Processing
  • POS System Operations

Timeline

Sales Associate

James Avery Artisan Jewelry
10.2021 - Current

Store Manager

Dollar Tree
12.2019 - 11.2020

Merchandise Assistant Store Manager

Dollar Tree
09.2019 - 12.2019

Operations Assistant Store Manager

Dollar Tree
07.2019 - 09.2019

High School Diploma -

Montgomery High School

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Kendall Jones