Kendall Ledbetter
Boiling Springs,SC
Summary
I am a dedicated and hardworking professional with experience across education, healthcare, and customer service. I currently work as a teacher for young children, where I focus on creating a safe, engaging, and supportive learning environment. Before this, I worked as a Certified Nursing Assistant (CNA), where I provided hands-on patient care and showed strong attention to detail and compassion to the residents . I also have experience as a customer service manager, where I built leadership skills, problem-solving techniques, and supported team success. Additionally, my time as a front-of-house employee strengthened my communication skills and ability to provide excellent service in fast-paced work enviroment. I bring a well-rounded skill set, strong work ethic, and a passion for helping others in everything I do.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher
Spartanburg County First Steps
Spartanburg, SC
01.2026 - Current
- Developed engaging lesson plans tailored to diverse learning styles.
- Fostered positive relationships with students, promoting a supportive classroom environment.
- Implemented behavior management strategies, enhancing student engagement and participation.
- Collaborated with parents and staff to address student needs and facilitate communication.
Certified Nursing Assistant
UNC Health Pardee
Hendersonville, NC
10.2024 - 02.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms to promote hygiene.
- Documented patient information accurately in electronic health records system.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Hendersonville Health & Rehabilitation
Flat Rock, NC
02.2023 - 10.2024
- Supported nursing team in implementing care plans for individual patient needs.
- Communicated effectively with patients and families regarding care procedures.
- Participated in training sessions to enhance skills and knowledge in patient care.
- Collaborated with healthcare professionals to ensure comprehensive patient support.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Customer Service Manager
Hobby Lobby
Arden, NC
01.2022 - 02.2023
- Managed customer inquiries and resolved issues to enhance satisfaction.
- Trained staff on customer service protocols and best practices.
- Oversaw daily operations to ensure efficient service delivery.
- Implemented process improvements that streamlined workflow and reduced wait times.
- Oversaw money for registers and took all inbound calls
Front of House Employee
Hubba Hubba Smokehouse
Flat Rock, NC
02.2019 - 01.2022
- Managed customer inquiries and resolved issues to enhance guest satisfaction.
- Coordinated front-of-house operations to ensure smooth service delivery during peak hours.
- Trained new staff on service protocols and best practices for optimal performance.
- Implemented process improvements that streamlined order taking and reduced wait times.
- Oversaw the cash register by counting and evenly dispersing cash tips to all employees
Education
No Degree - Nursing
Blue Ridge Community College
Hendersonville, NCHigh School Diploma -
East Henderson High School
East Flat Rock, NC05-2024
Skills
- Classroom management
- Relationship building
- Critical thinking
- Patient care
- Time management
- Compassion and empathy
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Strong work ethic
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
- Multitasking
- Computer skills
Certification
- CNA - Certified Nurse Assistant
- Child Development Associate
- First aid Infant, Toddler and Adult
- CPR Infant, Toddler, and Adult
- BLS Infant, Toddler and Adult
Languages
English
Interests
- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
- Growing herbs, vegetables, or fruits in home gardens
Timeline
Teacher
Spartanburg County First Steps
01.2026 - Current
Certified Nursing Assistant
UNC Health Pardee
10.2024 - 02.2025
Certified Nursing Assistant
Hendersonville Health & Rehabilitation
02.2023 - 10.2024
Customer Service Manager
Hobby Lobby
01.2022 - 02.2023
Front of House Employee
Hubba Hubba Smokehouse
02.2019 - 01.2022
No Degree - Nursing
Blue Ridge Community College
High School Diploma -
East Henderson High School