Kendall Thompson
Lubbock
Summary
Experienced Care coordinator with skills in Care coordination, scheduling, documentation, communication, organization, insurance verification, office management, peer training. Knowledge in systems including continue link, Microsoft sweep proficient, ulti pro, HHA, TMHP.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Care Coordinator
Outreach Health Services
Lubbock
12.2024 - Current
- Coordinated patient care plans by collaborating with healthcare professionals, enhancing communication and optimizing treatment outcomes.
- Assessed patient needs and facilitated resource allocation, improving access to essential services and support.
- Streamlined communication between healthcare providers and patients, enhancing service delivery and patient satisfaction levels.
- Collaborated with multidisciplinary teams to address patient needs, fostering a cohesive approach to care management.
- Assisted in training new care coordinators, sharing best practices and promoting a collaborative work environment.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Educated clients on available resources and services within their communities.
- Responded promptly to inquiries from patients regarding their care plans.
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Provided crisis intervention services when needed.
- Ensured compliance with state regulations related to healthcare service provision.
- Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
- Explained policies, procedures and services to patients.
- Maintained records management system to process personnel information and produce reports.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Attendant
Deaf blind services of Texas
Lubbock
01.2023 - 02.2024
- Assisted clients with daily living activities, ensuring comfort and enhancing their overall quality of life.
- Provided effective communication support through tactile sign language, fostering meaningful interactions with clients.
- Collaborated with interdisciplinary teams to develop individualized care plans, improving service delivery and client engagement.
- Monitored client safety and well-being, promptly addressing any concerns to maintain a secure environment.
- Trained new staff on client-specific needs and best practices, promoting consistency in service and care standards.
- Maintained accurate records of client activities and progress, ensuring compliance with organizational policies and procedures.
- Organized recreational activities tailored to client interests, enhancing engagement and promoting social interaction among participants.
Childcare Teacher
Mrs O’s learning academy
Lubbock
01.2022 - 01.2024
- Developed engaging lesson plans that promoted cognitive and emotional growth, enhancing children's learning experiences and development.
- Implemented daily activities and educational programs, fostering a nurturing environment that supported diverse learning styles.
- Collaborated with parents to discuss children's progress, ensuring effective communication and promoting a supportive community.
- Maintained a safe and clean classroom environment, adhering to health and safety standards to protect children's well-being.
- Facilitated small group activities that encouraged teamwork and social skills, contributing to a positive classroom culture.
- Monitored children's behavior and development, providing constructive feedback to support their individual growth and learning objectives.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Ensured compliance with safety regulations related to food handling, sanitation, fire prevention.
- Maintained classroom order by enforcing rules set by administration staff.
- Encouraged creativity through art projects, imaginative play and music activities.
Education
Bachelor of Science - Human Development And Family Science
Texas Tech University
Lubbock, TX 08.2017 - 08.2021
Munday High School
Munday, TXSkills
- Patient care coordination
- Record maintenance
- Activity organization
- Data entry
- Documentation proficiency
- HIPAA compliance
- Database coordination
- Organizational skills
- Multitasking and organization
- Time management
- Scheduling
- Team collaboration
- Staff training and development
- Compliance adherence
- Effective communication
- Problem solving
- Adaptive thinking
Affiliations
- Member of Delta Gamma Sorority
- Volunteered with Service For Sight
Timeline
Care Coordinator
Outreach Health Services
12.2024 - Current
Attendant
Deaf blind services of Texas
01.2023 - 02.2024
Childcare Teacher
Mrs O’s learning academy
01.2022 - 01.2024
Bachelor of Science - Human Development And Family Science
Texas Tech University
08.2017 - 08.2021
Munday High School