Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Wheeler

Lakeland,FL

Summary

Dynamic and dedicated professional with extensive experience in customer service at Harry’s Seafood Bar & Grill. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in meal preparation and compassionate caregiving, ensuring a welcoming environment while maintaining operational efficiency. Adaptable team player committed to excellence in service delivery.

Overview

2
2
years of professional experience

Work History

Hostess

Harry’s Seafood Bar & Grill
Lakeland, FL
05.2025 - Current
  • Ensured optimal guest satisfaction by managing seating arrangements and welcoming guests.
  • Maintained a clean and organized dining area to support operational efficiency.
  • Communicated with kitchen staff to resolve issues and guarantee timely food service.
  • Promoted menu offerings by providing menus and explaining daily specials to guests.
  • Exhibited excellent multitasking skills while balancing phone inquiries, guest greetings, and reservation updates.

Cook/ Cashier

Bedrock Wings Of Lakeland
Lakeland, FL
10.2024 - 05.2025
  • Prepared diverse menu items according to established recipes and presentation standards.
  • Ensured kitchen cleanliness and adherence to food safety regulations during meal preparation.
  • Collaborated with team members to maintain efficient kitchen operations during peak hours.
  • Assisted in inventory management by tracking stock levels and ordering supplies as needed.
  • Supervised daily cashier operations, ensuring efficient customer service and transaction accuracy.
  • Trained new team members on cash handling procedures and point-of-sale systems.
  • Resolved customer inquiries and complaints to enhance overall satisfaction and loyalty.

Hostess

Walk On's Sports Bistreaux
Lakeland, FL
04.2023 - 01.2024
  • Greeted and seated guests, ensuring prompt service during peak hours.
  • Managed reservation system to optimize seating efficiency.
  • Collaborated with kitchen and waitstaff to enhance dining experiences.
  • Maintained cleanliness and organization of waiting area for guest comfort.
  • Provided menu information to assist guests in making informed choices.
  • Demonstrated multitasking skills by handling phone calls and updating reservation logs simultaneously.

Education

Sonography

Polk State College
Winter Haven, FL
05.2025

Skills

  • Customer service
  • Healthcare planning
  • Safety awareness
  • Meal preparation
  • Compassionate caregiving
  • Adaptable problem-solving
  • Companionship skills

Timeline

Hostess

Harry’s Seafood Bar & Grill
05.2025 - Current

Cook/ Cashier

Bedrock Wings Of Lakeland
10.2024 - 05.2025

Hostess

Walk On's Sports Bistreaux
04.2023 - 01.2024

Sonography

Polk State College
Kendall Wheeler