Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendall Ramos

Bronx,NY

Summary

Dynamic leader recognized for team inspiration, innovation, and goal achievement. Proficient in workflow optimization, complex problem-solving, and relationship building across organizational levels. Committed to excellence and impactful contributions in diverse roles and industries.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Owner

Clear Choice Cleans
, NY
07.2023 - Current
  • Oversee daily operations, budgeting, invoicing, and inventory to ensure smooth and efficient business performance.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Optimize staff schedules for efficiency and client satisfaction, enhancing service delivery.

Animal Care Supervisor

Petco
, NY
09.2024 - 05.2025
  • Enhanced animal welfare by implementing and overseeing comprehensive care plans for various species.
  • Reduced risks of contagious diseases by strictly following quarantine protocols whenever necessary or mandated.
  • Collaborated with veterinarians to provide timely medical attention for animals, ensuring optimal health outcomes.

Crew Manager

Aldis
, NY
12.2023 - 07.2024
  • Conducted regular performance reviews, providing constructive feedback to promote continuous improvement of skills and competencies among the crew members.
  • Managed schedules and ensure resources were efficiently utilized.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.

Shift Manager

White Castle
, NY
01.2023 - 12.2023
  • Provided hands-on training for new hires and ongoing coaching for crew development, ensuring performance met company standards.
  • Monitored food prep, cleanliness, and safety compliance in accordance with local health regulations and company policy.
  • Oversaw inventory levels, minimized waste, and ensured accurate cash handling and register balancing.

Retail Customer Experience Coordinator

Marshalls
, NY
10.2021 - 01.2023
  • Supervised daily front-end operations by assigning registers, managing associate breaks, and ensuring smooth customer flow during peak hours.
  • Acted as the first point of contact for escalated customer concerns and resolved issues quickly while maintaining a professional and friendly demeanor.
  • Communicated regularly with store leadership to adjust priorities, support daily plans, and provide feedback on associate performance.

Education

Bachelor of Arts - Business Administration And Management

Western Governors University
Salt Lake City, UT
05-2020

Skills

  • Operations Management
  • Bookkeeping
  • Shift Scheduling
  • Microsoft Office
  • Strategic Planning
  • Onboarding
  • Financial Analysis
  • Budgeting

Certification

  • Food Handler - New York City Department of Health and Mental Hygiene
  • Real Estate License - New York Department of State
  • Notary Public - State of New York

Timeline

Animal Care Supervisor

Petco
09.2024 - 05.2025

Crew Manager

Aldis
12.2023 - 07.2024

Owner

Clear Choice Cleans
07.2023 - Current

Shift Manager

White Castle
01.2023 - 12.2023

Retail Customer Experience Coordinator

Marshalls
10.2021 - 01.2023

Bachelor of Arts - Business Administration And Management

Western Governors University

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