Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KENDRA ALLEN

3009 Wongobi St. Elko,NV

Summary

I am a hard-working, enthusiastic individual who will provide exceptional customer service with a professional, friendly, and helping attitude. I am in search of an employer who will give me the right tools, training, and opportunity to learn and grow both personally and professionally.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
Elko, NV
11.2023 - Current
  • Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise
  • Ensuring accuracy of orders prior to pick up; making appropriate product substitutions; consulting with customers as needed to ensure satisfaction
  • Consistently met deadlines and quality goals for accuracy and timeliness
  • Closing duties include: Transporting orders to designated areas, lay trays, charge handheld devices, and appropriately place canceled merchandise to appropriate store location for resell

GRAVEYARD CASHIER

Conoco-Tieton Food Mart
Yakima, WA
09.2017 - 03.2018
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Requested and carefully reviewed identification for alcohol, tobacco and other sales with age minimums.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Restock and organize beverage coolers, merchandise, and self-served coffee station.
  • Perform wide range of duties involved with preparing and serving foods

NIGHT SHIFT TEAM LEADER

Dairy Queen Grill & Chill
Yakima, WA
05.2017 - 09.2017
  • Dairy Queen-(509)248-2571. Starting wage: $11/HR, Ending wage: $11.50/HR
  • A night shift team leader who delivered excellent customer service at a fast pace
  • Kept updated of all new products monthly and weekly to promote
  • Always positive working in a fast paced environment, and keeping a team motivated to give good customer service
  • Fast learner and capable of memorizing more than 20 recipes for popular blizzard combinations
  • During down times I would make famous blizzard cakes and treatzza pizzas' and decorate them creatively as well
  • Restock and organize ice cream products in freezer and front counter
  • Properly cleaned and sanitized all tables, and restrooms for customers, as well keep a neat clean organized work area.
  • Addressed customers' concerns and questions and handled complaints.

DELIVERY EXPERT

Dominos Pizza
Yakima, WA
02.2016 - 04.2017
  • John Schuller (509)248-1000, Starting wage: $9/HR, Ending wage: $11/HR
  • Self-motivating pizza delivery driver who worked for bonuses provided
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answer multiple phone calls efficiently during peak hours while maintaining upselling bonus
  • Promoted exemplary service to customers by keeping deliveries on time and undamaged.
  • Assist with prepping food orders in a timely manner
  • Closing shift duties was properly put away left over make-line food, clean and sanitize all dishes, counters, and floors.
  • Safely and trustingly delivered end of the day till to bank.

WAITRESS

Stockman's and Casino
Elko, NV
11.2014 - 03.2015
  • Stockman's restaurant (775)738-5141, Starting wage: $8.25 /HR, Ending wage: $8.25/HR
  • Greet every customer with a positive, friendly attitude
  • Politely seat customers while upselling and informative about the new specials daily
  • Accurately take customers food order and served them in a timely professional manner
  • Operate POS system with credit card, coupons, and room charge transactions
  • Upkeep cleaning and sanitize tables, counters, and floors after each customer and closing hours.
  • Properly and accurately count cash register till at the end of closing shift.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

High School Diploma -

Elko High School
Elko, NV
06.2010

Some College (No Degree) - General Studies

Great Basin College
Elko, NV

Skills

  • Customer Service
  • Reliable & Trustworthy
  • Friendly, Positive, Patient Attitude
  • Good Work Ethic
  • Problem Solving
  • Multitasking, Organizational Skills
  • Time management

Certification

  • TIPS On-Premise Alcohol Certificate, February 2024. Bar Card Issued: March 2024

Timeline

Digital Personal Shopper

Walmart
11.2023 - Current

GRAVEYARD CASHIER

Conoco-Tieton Food Mart
09.2017 - 03.2018

NIGHT SHIFT TEAM LEADER

Dairy Queen Grill & Chill
05.2017 - 09.2017

DELIVERY EXPERT

Dominos Pizza
02.2016 - 04.2017

WAITRESS

Stockman's and Casino
11.2014 - 03.2015

High School Diploma -

Elko High School

Some College (No Degree) - General Studies

Great Basin College

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KENDRA ALLEN