Kendra Davis
New Tazewell,TN
Summary
Proactive professional with extensive experience in cash handling and customer assistance. Recognized for fostering positive customer interactions and implementing process improvements that enhance store functionality and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
New Tazewell, TN
07.2024 - Current
- Processed customer transactions efficiently at point-of-sale terminals.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring adherence to cash handling procedures.
- Assisted in stocking merchandise and maintaining organized checkout areas.
- Collaborated with team members to enhance store functionality and customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Foodcity
Tazewell, TN
06.2023 - 07.2024
- Operated scanning equipment to ensure accurate pricing and inventory management.
- Participated in training new cashiers on operational procedures and customer service standards.
- Adhered to company policies regarding safety and sanitation throughout daily operations.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Grocery Bagger
Foodcity
Tazewell, TN
06.2021 - 06.2023
- Assisted customers with bagging groceries efficiently and accurately.
- Collaborated with team members to maintain a clean and organized checkout area.
- Ensured proper handling of perishable items to minimize waste and maintain quality.
- Trained new staff on packing techniques and customer service standards.
- Implemented process improvements for quicker bagging times during peak hours.
- Maintained compliance with safety protocols regarding food handling and sanitation practices.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Criminal Justice
Southeast Kentucky Community & Technical College
Middlesboro, KY12.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Time management skills
- Cash handling
- Written and verbal communication
- Reliability and punctuality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Walmart
07.2024 - Current
Cashier
Foodcity
06.2023 - 07.2024
Grocery Bagger
Foodcity
06.2021 - 06.2023
Criminal Justice
Southeast Kentucky Community & Technical College